Posts Tagged ‘public speaking’

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Never Give A Speech Without Having A Potato

Tuesday, November 10th, 2009
Every Speaker Must Respect The Power Of A Potato

Every Speaker Must Respect The Power Of A Potato

Bored audiences will get up and walk out of your speeches. How would you keep the attention of 400+ engineers who were attending an industry dinner event that they didn’t really want to be at on a weekday evening? I recently had the opportunity to be the master of ceremonies at such an event – great gig, tough crowd.

The banquet’s master of ceremonies (MC) last year had tried very hard, but had ended up not being able to hold the crowd’s attention and they had started to leave before the event was even half over. This year’s planning committee presented me with a challenge: find a way to keep the audience in their seats until the end of the event. It turns out that a single large baking potato was a key part of my solution to this problem…

Not A Speech, But Rather A 3-Act Play

Two weeks before the banquet was to be held, I had a meeting with the planning committee. The banquet is an annual event for all of the engineers involved in transportation in the Tampa, Florida area. I had been asked to be a co-MC for the event in order to help make it a success. The trouble was that I know next to nothing about the transportation industry.

The other MC knew a lot about the industry having worked in it for over 25 years. This was a perfect pairing – his smarts and my creativity held the key to our potential success.

The planning committee wanted to focus on the future of transportation in Florida. Since this was not a typical speech, there wasn’t a speech to prepare. Instead I was looking at creating a play with three acts: an opening, then a second act after the banquet’s first speaker, but before its second speaker. Finally, there would be a third act that would close out the evening.

The Initial Plan: Potatoes Everywhere

Never one to be at a loss for ideas, my initial plan to the team was to propose other forms of transportation that people may not have thought of: catapults, rocket launchers, etc.

I took my plan one step further and proposed that we get someone to come up from the audience, put an apron on them, and then have them try to carry as many potatoes as possible across the stage. They would end up dropping some and we could say that a better transportation system was called for.

I had other ideas that involved the same potatoes: have planning committee members stand on one side of the stage and try to throw them into a bucket held by another committee member. Lots of potatoes were going to get hurt doing all of this.

In the end, the planning committee flatly rejected my potato idea. The possibility of someone getting hurt was just too great and it was sending a negative message about the transportation solutions that are currently being planned for Tampa. Sadly, I think that they made the right decision.

The Next Plan: Jet Packs

The clock was ticking and we were starting to run out of time. We went back to the drawing board and my co-MC did a web search and found all sorts of images of future transportation systems from the 1940′s and 1950′s covers of Popular Mechanics and Popular Electronics magazines. A new idea started to emerge.

Instead of saying anything negative about Tampa’s current transportation plans, how about if we came up with our own vision of the future of transportation? Make it so outlandish so that everyone knows that it’s not a real plan, but incorporate all of that futuristic stuff that everyone has always believed is coming.

I thought that this was a great idea – with one addition. I wanted to have it all lead up to one thing: a proposal for a jetpack based transportation future. Hey, everyone loves jetpacks and engineers especially love ‘em. The planning committee agreed and one of the members even agreed to build a mock jetpack for us to use.

What This All Means For You

So how did it all turn out you ask? The evening was a smashing success. The audience was riveted to their seats – they had to know how this 3-act play was going to come out. Not a soul left before we told them that the show was over.

My co-MC did a great job of reaching out and drawing the audience in using his deep knowledge of the transportation industry. The three-act play did its job by hooking the audience’s attention in the first act, extending the story in the second act and building up to a big finish in the third act.

The crowning point of the evening was when my co-MC brought out the Jetpack model and put it on and announced that the event was over and he was leaving to go home. That was what the audience had been waiting for!

Oh, and the potato? I had brought one to the event as a backup just in case things didn’t go as planned. We ended up setting it on the podium and not talking about it, not moving it, not doing anything with it. It drove the audience mad with curiosity: why was the potato there? What were they going to do with it? Talk about holding an audience’s attention!

What have you done that has helped to hold your audience’s attention during one of your speeches?

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What We’ll Be Talking About Next Time

Just like a cheesy pick-up line, the first words that come out of your mouth when you are giving a speech will determine if you are going to get lucky with this audience.  How are you going to score?

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Posted in attention | 6 Comments »

Act Up Or Sit Down!

Tuesday, November 3rd, 2009
Photo CreditIf You Aren't Acting While You Are Speaking, Then Sit Down

If You Aren't Acting While You Are Speaking, Then Sit Down

When I come to hear you speak, no matter if it’s at a departmental project status report or at a local restaurant or even if it was at a convention, the worst thing that you can do is to waste my time. What are you going to do about this?

Why So Many Speakers Suck

Let’s be frank here – most speakers that you listen to really aren’t that good. In fact, the ones that we think are good may not really be all that good – they may just be better than the ones who are really bad! What’s going on here? It’s actually pretty simple, most speakers are boring. Who wants to listen to that?

All too often a speaker will focus exclusively on what they are going to be saying and spend little or no time thinking about how they are going to say it.

If you need an analogy to clear things up, this would be like a chef who worries about what ingredients go into a meal without spending any time thinking about how to actually cook the thing. Sure he’ll be able to make something, but it’s not going to taste very good.

Fixing The Problem Of Your Boring Speeches

You are in a rut. You’ve found a particular speaking style that you believe suits you (that means that it worked once and you’ve stuck with it ever since) and you have become what we all fear the most – a boring speaker. How are we going to fix this problem?

You are going to have to take action. You are going to have to start to experiment with the unknown. You are going to have to step into the world of theater.

Birgit Starmanns has spent time in both the world of speaking as well as the world of theater. She points out that actors spend their time working hard to allow the audience to feel what the actor is currently feeling. In order to make this happen they use six tools:

  • Quotes: quotes are a powerful way to invite someone else into your speech. All too often speakers just stick any old quote into their speech in order to give themselves credibility – don’t do that. Instead, make sure any person that you invite into your speech by using their quote helps to move your speech along and gives you more creditability with your audience.
  • Roles: It’s just you up there and that can get pretty boring for your audience. How about if you stop being you for a bit and turn into someone else? You need to make it very clear to your audience that you are doing this, otherwise they are going to think that you’ve all of a sudden lost it. I’ve used this during internal status reports in order to bring the voice of other departments (e.g. finance) into my presentation.
  • Props: This is one of the simplest things to use, and yet all too few speakers take the time to think about what props would help them get their point across. In the past during presentations to sales teams, I’ve used marketing brochures from their competitors that they instantly recognized in order to drive a point home.
  • Staging: I hate it when a presenter acts like a block of stone and stands in one place during an entire presentation. You’ve got the entire stage / front of the room / etc. – use it! In fact, as you move from section to section in your speech, move to a different spot to speak and your audience will understand that you’ve moved on in the speech.
  • Costumes: Ok, so you’ve got to be careful here depending on your audience, but you should at least consider it for every speech that you give. I’m not talking about a full on Hollywood costume, but rather wearing something that will enhance your message. I’ve used a chef’s hat during a presentation to show that we were “cooking up” some new products to sell – you get the point.
  • Audience Participation: Do you feel lucky? Well, do you? Bringing someone from your audience up on stage during a presentation is a huge risk. However, it’s a great way to capture everyone’s attention – they will all be breathing a sigh of relief that it wasn’t them that got picked. If you are ready to interact well with you victim, I mean volunteer, then your speech definitely won’t be boring.

Final Thoughts

Anyone can give a boring speech – don’t let it be you. You’ve got to realize that no matter the setting in which you’ll be presenting in, be it a boardroom or a convention hall, you are ultimately putting on a performance for your audience.

Not everybody is a born entertainer, but that’s ok. Where you’ll really tick me off is if you don’t at least try. Theater actors have to connect with their audience every time they put on a show. In order to do this they pull out all of the stops and use every device that they have available to them in order to make their performance unforgettable.

You need to learn from them, research their techniques, and then apply them to your next speech where appropriate. You may not turn into the next Robert De Niro or Glenn Close, but that doesn’t matter. You won’t be giving boring speeches anymore and that’s all that matters…!

What’s the one thing that you can do to make your next speech unforgettable?

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

Bored audiences will get up and walk out of your speeches. How would you keep the attention of 400+ engineers who were attending an industry dinner event that they didn’t really want to be at on a weekday evening? I recently had the opportunity to be the master of ceremonies at such an event – great gig, tough crowd.

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Posted in connecting with your audience | 4 Comments »

Speaker: You Are What You Wear!

Tuesday, October 13th, 2009

The Clothes That A Speaker Wears Are A Powerful Speaking Tool (c) - 2008

The Clothes That A Speaker Wears Are A Powerful Speaking Tool (c) - 2008

The purpose of giving any speech is to be able to reach out and connect with your audience. No matter whether you are trying to inform them, entertain them, or convince them to take some action, none of this can be done unless you are able to make a connection with them. What you say is an important part of doing this, but did you know that what you wear also plays a role?

What Your Clothes Say About You

I’m hoping that most of us already know enough to “dress up” when we go to give a speech. If you pick up any popular book on public speaking, you’ll find advice like “be the best dressed person in the room” and such.

What’s interesting is that it’s probably too much of a simplification to think of our clothes as being just that – clothes. Instead, Karen Hudson who retired from the movie business says that we should think about what we are wearing as being costumes that are “scenery on the move“.

Now I can already see some of you starting to roll your eyes – I mean really, costumes? Give me just a minute to explain. Your time with your audience is limited - 15, 30, 60 minutes, right? You need to grab their attention, hold it, and make a difference in their lives.

What tools do you have to do this with? Sure your words are important. Probably how you say the words (pitch, tone, etc.) also play a role. However, what else do you have? Not much! If you can start to think about what you are wearing as being yet another speaking tool, then all of a sudden you’ve got another “lever to pull” to get your audience to connect with you.

Different Speeches Require Different Types Of Clothes

Not all speeches are the same. In fact, you need to be aware of what type of speech you will be giving and then you need to dress appropriately in order to lend even more power to your speech.

Speaking To Inform

When you are speaking to inform your audience you will be presenting either lots of information or technical concepts in order to make your point. When doing this type of speaking, first impressions are quickly made by your audience when they are trying to determine if they are going to make the effort to listen to what you have to say.

For this type of speech your goal is going to be to establish your credibility in the field in which you are going to be talking about at first glance. You have two things that you want to quickly accomplish: you want your audience to understand that you are an expert in this field, and you want them to accept your credibility for speaking to them. What all this means is that your clothes have to convey a sense of strength, power, and leadership to your audience.

Speaking To Inspire

Things change when the purpose of your speech is to inspire your audience to take some action. What you are trying to do is to relate a story to your audience in a way that will provide them with a new point-of-view that will cause them to make a change.

For this type of speech, you are not trying to overpower your audience with your credibility. Instead, what you really want to do is to be able to inspire your audience. This means that you want your audience to reach out to you – to accept your ideas as theirs and to then grow because of these ideas.

This means that you want to come across as being three things all at once: credible, authoritative, and accessible. From a clothing point-of-view, this means that you are going to want to be less formal than you would be for a speech in which you were speaking to inform. Your clothing should present your audience with a softer, more conversational image of you.

Speaking To Entertain

Arguably you have the widest range of clothing choices when you are giving a speech that is designed to entertain your audience. Ultimately you are going to be telling your audience a story and you hope that by doing this you’ll be able to grab their attention and hold on to it throughout your entire presentation. In the end your goal is to allow them to fully enjoy what you have to tell them.

Your clothing can be a key part of how you go about doing this. Depending on the story that you are going to be sharing with your audience, your clothing can set the stage before you even open your mouth. You can go all out and dress up in a full costume, or you can simply add a particular accessory to what you would normally wear (e.g. an Abraham Lincoln top hat) in order to make your audience eager to hear your story from the moment they first lay eyes on you.

Final Thoughts

Hudson points out that when she was taking a screenwriting class, she learned that each character mist contribute to the outcome of the story. You can say the same thing about the clothes that you wear to give a speech: each item must contribute directly to the telling of the story and its final outcome.

This leads to the three key guidelines that control what we wear when we are speaking:

  1. The clothes should never take the focus off of you, the speaker.
  2. No matter what you wear, you will need to be able to perform comfortable and effectively in the costume and accessories.
  3. Time is of the essence – your costume should not tell more story that you have time to present.

Take the time to pick the clothes that you wear to match the speech that you will be giving and you’ll be able to intimately connect with your audience and make an lasting impact in their lives.

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

Man, as though giving a speech wasn’t hard enough already, then you go ahead and throw that gender thing in there and all of a sudden it gets that much tougher! It can be a challenge when you are asked to talk to an audience made up of members of the opposite gender. How can you not screw-up this speech?

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Posted in appearances | 2 Comments »

Know Your Audience: What You Don’t Know May Hurt You

Tuesday, September 15th, 2009
Speakers Need To Realize Their Audience May Be Different From Them <p>(c) - 2008</p>

Speakers Need To Realize Their Audience May Be Different From Them (c) - 2008

When you think of the perfect speech in your mind, what do you see? Do you see yourself up on a stage giving a speech, reaching the end, and then having everyone stand up and applaud until their hands grow tired? Nice picture. However, all too often that doesn’t happen. There are lots of reasons for this, but one big one is because we don’t take the time to fully know our audience…

Why Bother?

Why give a speech in the first place? There always has to be a reason for us to give a speech – are we there to entertain, inform, motivate, etc. We won’t be able to do this if we don’t connect with our audience. We won’t be able to connect with our audience if we don’t know who they are.

It’s way too easy for a speaker to make assumptions about the audiences that we are talking to. The biggest mistake is to assume that they see the world the way that we do. Craig Harrison points out that by presuming that the audience thinks the way that we do we risk offending them – perhaps without even realizing it.

It Takes A Village To Give A Speech

The right way to go about getting an audience on your side is to tackle three big issues right off the bat in any speech that you are giving:

  • Acknowledge Differences: What makes you different from the majority of your audience? You realize this and your audience realizes it. Deal with it in a way that shows respect. If you are an older speaker talking to a much younger audience you could start out by saying “I realize that you are out there looking at me and thinking to yourself that I may be old enough to be your parent; however, don’t worry – I won’t be telling you that you should visit your mother more, that you really should be getting more sleep, or asking when you’ll finally be getting married. Instead, how about if we talk about…“
  • Include Everyone: Not only are you an outsider to your audience, there is a good chance that a lot of people in your audience are outsiders to the rest of the audience. Use the opening of your speech to unite everyone together at least on a single issue. An example might be “I realize that we all live in different neighborhoods, go to different schools, and attend different churches, but the proposed change in how property taxes are calculated will affect us all and that’s what I’d like to talk to you about tonight.“
  • Mind Your Reputation: Before you even open your mouth, the audience has pre-judged you. It might be based on the information that was used to advertise the event or perhaps you are known for some past deed. Dealing with this right off the bat will allow your audience to get by it and start to listen to what you have to say. One way to do this would be “I come from the sunny state of Florida where you might think that just about everyone is retired and just living off of Medicare. However, there are a few of us who are still working and we care just as much, if not more, about the current debate over healthcare reform…“

Final Thoughts

Giving a speech is a tough job. Giving a good speech is even tougher. You need to have your audience working with you, not against you if you want to have any hope of making an impact. The first step in accomplishing this is realizing that your audience is different from you.

Once you acknowledge this, then you need to work to include them and dispel any preconceived ideas that they may have about you. Learn to do this well and you’ll be able to intimately connect with your audience and make an lasting impact in their lives.

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

Have you ever heard the expression “one size fits all“? Something that too many public speakers don’t realize is that you need to create different speeches for different size audiences. There is no such thing as the one-size-fits-all speech.

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Posted in differences | 2 Comments »

Al Gore Teaches Presenters A Very Convenient Truth

Tuesday, August 18th, 2009
Al Gore Knows How To Reach An Audience<br>(c) - 2007

Al Gore Knows How To Reach An Audience(c) - 2007

Interestingly enough, this post has nothing to do with global warming. I really don’t care which side of the “warming / not warming” argument you find yourself on right now. The one thing that I think that we can all agree on is that there is quite a debate going on right now – somebody has done a good job of talking this topic up!

Grass Roots Speaking

Carl Duivenvoorden cares deeply about global warming issues and has spent time learning about how he can give speeches talking about this topic. If you want to be effective, you go to the source – in this case you go to Al Gore.

Al Gore wrote the book “An Inconvenient Truth“. He is a skilled and effective public speaker – after all, he’s a politician. Lately he has been going around teaching folks how to get the word out about global warming – this means teaching them how to effectively speak in public.

A Speaker’s Three Budgets

Al Gore teaches speakers to remember that when they take the stage, they start to spend from three different budgets at the same time. They need to accomplish the goal of their speech and get off the stage before they exceed any of their budgets. The three budgets are:

  • Time: the clock starts ticking when you open your mouth. You always need to respect your audience’s time and make sure that you finish on time no matter when you started.
  • Complexity: there has to be a purpose to your speech – you are not just talking to make people think that you are smart. You have an obligation to make it so that both yourself and your information will be understood (and retained) by your audience.
  • Hope: this is one that we all too often overlook. We need to carefully plan out the way that our speech will end. We need to make sure that we leave our audience with a sense of being able to change things no matter if we are talking to them about finances or global warming.

Extras That Make A Speech Work

Just doing a great job of speaking often isn’t enough. Al Gore teaches that if you want to maximize the impact of your message, you’ve got to add three additional “extras” to your speech in order to make the whole thing work:

  • Use Powerful Visuals: no, this doesn’t mean that you need to creat 400 PowerPoint slides. Rather, you need to carefully create just enough visuals to enhance your words – the visuals should echo what you are saying and make your message stick in your audience’s mind.
  • Organize Your Visuals: this should be second nature, but people still do it wrong so it’s good to bring it up again: in your visuals, flow your concepts from left to right and top to bottom, use as little text as possible, and give your audience time to focus on the visual as you speak – don’t just be whipping through a lot of slides.
  • Worry About The Transitions: The “flow” of your speech is almost as important as the words that you use. You need to create smooth transitions between the different “chapters” in your speech so that your audience can stay with you from start to finish.

Final Thoughts

No matter what subject you are talking about, you are going to have to use emotion in order to make your message stick. Ultimately your goal is to reach out and touch your audience’s hearts. In order to do this you are going to have to use vocal tones to draw your audience to you and use your conviction and passion to connect with your audience. Learn to do this right and you’ll be able to intimately connect with your audience and make an lasting impact in their lives.

Questions For You

How good of a job do you do managing the three budgets that Al Gore says you need to stay on top of? Which one is the most difficult for you to manage? Are you happy with the visuals that you use? What could be done to make them more effective? Leave me a comment and tell me what you are thinking.

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What We’ll Be Talking About Next Time

I would like to be allowed to see more PowerPoint slides. Ok, not really. In fact I could probably live the rest of my life without seeing another PowerPoint slide – I think that I’ve seen my limit! Since I probably can’t avoid seeing more slides, then perhaps at least we can talk about what we can do to make them more fun…

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Posted in connecting with your audience | 2 Comments »

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