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	<title>The Accidental Communicator &#187; presenter</title>
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		<title>Speaker: You Are What You Wear!</title>
		<link>http://www.theaccidentalcommunicator.com/appearances/speaker-you-are-what-you-wear</link>
		<comments>http://www.theaccidentalcommunicator.com/appearances/speaker-you-are-what-you-wear#comments</comments>
		<pubDate>Tue, 13 Oct 2009 10:59:46 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[appearances]]></category>
		<category><![CDATA[appearance]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[clothes]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[presenter]]></category>
		<category><![CDATA[public speaker]]></category>
		<category><![CDATA[public speaking]]></category>
		<category><![CDATA[speaker]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.theaccidentalcommunicator.com/?p=733</guid>
		<description><![CDATA[The purpose of giving any speech is to be able to reach out and connect with your audience. No matter whether you are trying to inform them, entertain them, or convince them to take some action, none of this can be done unless you are able to make a connection with them. What you say [...]
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<div id="attachment_734" class="wp-caption aligncenter" style="width: 460px"><img class="size-full wp-image-734 " title="The Clothes That A Speaker Wears Are A Powerful Speaking Tool" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/09/3277118788_abbab529f6.jpg" alt="The Clothes That A Speaker Wears Are A Powerful Speaking Tool   (c) - 2008" width="450" height="360" /><p class="wp-caption-text">The Clothes That A Speaker Wears Are A Powerful Speaking Tool   (c) - 2008</p></div>
<p>The purpose of giving any speech is to be able to reach out and connect with your audience. No matter whether you are trying to inform them, entertain them, or convince them to take some action, none of this can be done unless you are able to make a connection with them. What you say is an important part of doing this, but did you know that <strong>what you wear also plays a role</strong>?</p>
<h3><span style="text-decoration: underline;">What Your Clothes Say About You</span></h3>
<p>I&#8217;m hoping that most of us already know enough to &#8220;<strong>dress up</strong>&#8221; when we go to give a speech. If you pick up any popular book on public speaking, you&#8217;ll find advice like &#8220;be the best dressed person in the room&#8221; and such.</p>
<p>What&#8217;s interesting is that it&#8217;s probably too much of a simplification to think of our clothes as being just that &#8211; clothes. Instead, Karen Hudson who retired from the movie business says that we should think about what we are wearing as being costumes that are &#8220;<strong>scenery on the move</strong>&#8220;.</p>
<p>Now I can already see some of you starting to roll your eyes &#8211; I mean really, costumes? Give me just a minute to explain. Your time with your audience is <strong>limited </strong>- 15, 30, 60 minutes, right? You need to grab their attention, hold it, and make a difference in their lives.</p>
<p>What tools do you have to do this with? Sure your words are important. Probably how you say the words (pitch, tone, etc.) also play a role. However, what else do you have? Not much! If you can start to think about what you are wearing as being yet another <strong>speaking tool</strong>, then all of a sudden you&#8217;ve got another &#8220;lever to pull&#8221; to get your audience to connect with you.</p>
<h3><span style="text-decoration: underline;">Different Speeches Require Different Types Of Clothes</span></h3>
<p>Not all speeches are the same. In fact, you need to be aware of what type of speech you will be giving and then you need to <strong>dress appropriately</strong> in order to lend even more power to your speech.</p>
<h3><span style="text-decoration: underline;">Speaking To Inform</span></h3>
<p>When you are speaking to inform your audience you will be presenting either lots of information or technical concepts in order to make your point. When doing this type of speaking, <strong>first impressions</strong> are quickly made by your audience when they are trying to determine if they are going to make the effort to listen to what you have to say.</p>
<p>For this type of speech your goal is going to be to <strong>establish your credibility </strong>in the field in which you are going to be talking about at first glance. You have two things that you want to quickly accomplish: you want your audience to understand that you are an expert in this field, and you want them to accept your credibility for speaking to them. What all this means is that your clothes have to convey a sense of strength, power, and leadership to your audience.</p>
<h3><span style="text-decoration: underline;">Speaking To Inspire</span></h3>
<p>Things change when the purpose of your speech is to inspire your audience to <strong>take some action</strong>. What you are trying to do is to relate a story to your audience in a way that will provide them with a new point-of-view that will cause them to make a change.</p>
<p>For this type of speech, you are not trying to overpower your audience with your credibility. Instead, what you really want to do is to be able to inspire your audience. This means that you want your audience to reach out to you &#8211; to <strong>accept your ideas as theirs</strong> and to then grow because of these ideas.</p>
<p>This means that you want to come across as being three things all at once: credible, authoritative, and accessible. From a clothing point-of-view, this means that you are going to want to be <strong>less formal</strong> than you would be for a speech in which you were speaking to inform. Your clothing should present your audience with a softer, more conversational image of you.</p>
<h3><span style="text-decoration: underline;">Speaking To Entertain</span></h3>
<p>Arguably you have the widest range of clothing choices when you are giving a speech that is designed to entertain your audience. Ultimately you are going to be telling your audience a story and you hope that by doing this you&#8217;ll be able to <strong>grab their attention</strong> and hold on to it throughout your entire presentation. In the end your goal is to allow them to fully enjoy what you have to tell them.</p>
<p>Your clothing can be a key part of how you go about doing this. Depending on the story that you are going to be sharing with your audience, your clothing can <strong>set the stage</strong> before you even open your mouth. You can go all out and dress up in a full costume, or you can simply add a particular accessory to what you would normally wear (e.g. an Abraham Lincoln top hat) in order to make your audience eager to hear your story from the moment they first lay eyes on you.</p>
<h3><span style="text-decoration: underline;">Final Thoughts</span></h3>
<p>Hudson points out that when she was taking a screenwriting class, she learned that each character mist <strong>contribute to the outcome </strong>of the story. You can say the same thing about the clothes that you wear to give a speech: each item must contribute directly to the telling of the story and its final outcome.</p>
<p>This leads to the <strong>three key guidelines</strong> that control what we wear when we are speaking:</p>
<ol>
<li> The clothes should never take the focus off of you, the speaker.</li>
<li> No matter what you wear, you will need to be able to perform comfortable and effectively in the costume and accessories.</li>
<li> Time is of the essence &#8211; your costume should not tell more story that you have time to present.</li>
</ol>
<p>Take the time to pick the clothes that you wear to match the speech that you will be giving and you&#8217;ll be able to intimately connect with your audience and make an <strong>lasting impact</strong> in their lives.</p>
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<h3><span style="text-decoration: underline;">What We&#8217;ll Be Talking About Next Time</span></h3>
<p>Man, as though giving a speech wasn&#8217;t hard enough already, then you go ahead and throw<strong> that gender thing</strong> in there and all of a sudden it gets that much tougher! It can be a challenge when you are asked to talk to an audience made up of members of the opposite gender. How can you not screw-up this speech?</p>
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		<item>
		<title>Speaking Power: How To Get It, How To Use It</title>
		<link>http://www.theaccidentalcommunicator.com/power/speaking-power-how-to-get-it-how-to-use-it</link>
		<comments>http://www.theaccidentalcommunicator.com/power/speaking-power-how-to-get-it-how-to-use-it#comments</comments>
		<pubDate>Tue, 01 Sep 2009 10:59:40 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[power]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[posture]]></category>
		<category><![CDATA[PowerPoint]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[presenter]]></category>
		<category><![CDATA[slides]]></category>
		<category><![CDATA[speech]]></category>
		<category><![CDATA[voice]]></category>
		<category><![CDATA[words]]></category>

		<guid isPermaLink="false">http://www.theaccidentalcommunicator.com/?p=687</guid>
		<description><![CDATA[If you really want to connect with your audience and make an impact in their lives, then you&#8217;re going to have to discover out how to speak with power. The trick is that power is a tricky thing &#8211; you can&#8217;t touch it, you can&#8217;t buy it, you&#8217;ve got to find it and hold on [...]
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<div id="attachment_692" class="wp-caption aligncenter" style="width: 410px"><img class="size-full wp-image-692" title="A Speaker's Power Comes From Within" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/08/380968092_7eb1a8ad77.jpg" alt="A Speaker's Power Comes From Within" width="400" height="300" /><p class="wp-caption-text">A Speaker&#39;s Power Comes From Within</p></div>
<p>If you really want to connect with your audience and make an impact in their lives, then you&#8217;re going to have to discover out how to <strong>speak with power</strong>. The trick is that power is a tricky thing &#8211; you can&#8217;t touch it, you can&#8217;t buy it, you&#8217;ve got to find it and hold on to it. The good news is that I know how you can do this&#8230;</p>
<h3><span style="text-decoration: underline;">It Isn&#8217;t All About The Slides</span></h3>
<p>In the quest for speaking power, all too often speakers attempt to create the very best <strong>PowerPoint slides</strong> in the vain hope that if they have powerful slides, then their speech will also have power. Sorry, it doesn&#8217;t work this way.</p>
<p><a title="Who is George Torok?" href="http://www.torok.com/">George Torok</a> is a professional speaker who has spent time studying how speakers use PowerPoint slides. He&#8217;s come up with the three following observations:</p>
<ol>
<li><span style="text-decoration: underline;"><strong>Everybody Uses PowerPoint</strong></span>: one of the big problems with PowerPoint is that everyone uses it &#8211; it&#8217;s not special. No matter how good your slides are, your audience has seen similar slides like that before.</li>
<li><span style="text-decoration: underline;"><strong>PowerPoint Is Easy To Use</strong></span>: because it&#8217;s easy to use, it&#8217;s all too easy to start to believe that your slides are the centerpiece of your presentation. This is not the case and many presenters have been fooled.</li>
<li><span style="text-decoration: underline;"><strong>Good Slides Can Cover A Bad Presenter</strong></span>: the belief that fantastic slides can smooth over flaws in a presentation has lead too many speakers to fall flat during their presentations.</li>
</ol>
<h3><span style="text-decoration: underline;">Where Does Power Really Come From?</span></h3>
<p>It turns out that the power that you need in order to deliver an effective presentation comes <strong>from within you</strong>. If you believe in yourself and the message that you are delivering, then you&#8217;ll have the power that you need to give an effective presentation. Once you believe in yourself, your next job is to convey power to your audience.</p>
<h3><span style="text-decoration: underline;">Projecting Power</span></h3>
<p>In order to communicate your power to your audience, you&#8217;ll need to do the following fourÃ‚Â  things:</p>
<ol>
<li><span style="text-decoration: underline;"><strong>Look Powerful</strong></span>: How you physically look to your audience is the first step in communicating your power to your audience. The simplest way to do this is to smile at your audience. This helps you to convey both trust and confidence.</li>
<li><span style="text-decoration: underline;"><strong>Posture Counts</strong></span>: Taking the time to stand up straight. All too often we stoop over and hunch our shoulders as we focus on what we are saying. If we stand up straight we&#8217;ll be projecting power to our audience.</li>
<li><span style="text-decoration: underline;"><strong>Use Your Voice</strong></span>: One of a speaker&#8217;s most powerful tools is your voice. In order to communicate power to your audience, you need to speak slowly and deepen your voice. Additionally, using pauses and actually saying less will allow more time for your words to sink in with your audience.</li>
<li><span style="text-decoration: underline;"><strong>Your Words Count</strong></span>: keeping your words short and simple will allow your speech to have more power than using longer more complicated words. The harder it is for your audience to understand and comprehend your message, the more diluted your power will be.</li>
</ol>
<h3><span style="text-decoration: underline;">Final Thoughts</span></h3>
<p>Audiences want to be told what to do or what to believe. However, in order for a speaker to be able to accomplish this you need to be able <strong>find and use your power</strong>.Ã‚Â  Realizing that this power does not come from PowerPoint slides is the first step.</p>
<p>In order to release the power that you have within yourself you need to use your appearance, your voice, and your words to convey power to your audience.Ã‚Â  Learn to do this well and you&#8217;ll be able to intimately connect with your audience and make an <strong>lasting impact</strong> in their lives.</p>
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<h3><span style="text-decoration: underline;">What We&#8217;ll Be Talking About Next Time</span></h3>
<p>When you think of the perfect speech in your mind, what do you see? Do you see yourself up on a stage giving a speech, reaching the end, and then having everyone stand up and applaud until their hands grow tired? Nice picture. However, all too often that doesn&#8217;t happen&#8230;</p>
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		<slash:comments>3</slash:comments>
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		<item>
		<title>PowerPoint Tricks: Banish Boring, Invite Fun</title>
		<link>http://www.theaccidentalcommunicator.com/powerpoint/powerpoint-tricks-banish-boring-invite-fun</link>
		<comments>http://www.theaccidentalcommunicator.com/powerpoint/powerpoint-tricks-banish-boring-invite-fun#comments</comments>
		<pubDate>Tue, 25 Aug 2009 10:59:13 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[PowerPoint]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[humor]]></category>
		<category><![CDATA[presentation]]></category>
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		<category><![CDATA[speech]]></category>

		<guid isPermaLink="false">http://www.theaccidentalcommunicator.com/?p=675</guid>
		<description><![CDATA[I would like to be allowed to see more PowerPoint slides. Ok, not really. In fact I could probably live the rest of my life without seeing another PowerPoint slide &#8211; I think that I&#8217;ve seen my limit! Since I probably can&#8217;t avoid seeing more slides, then perhaps at least we can talk about what [...]
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<div id="attachment_680" class="wp-caption aligncenter" style="width: 410px"><img class="size-full wp-image-680" title="PowerPoint Can Help You Be Funny" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/07/748083829_ba12fc9e97.jpg" alt="PowerPoint Can Help You Be Funny" width="400" height="300" /><p class="wp-caption-text">PowerPoint Can Help You Be Funny</p></div>
<p>I would like to be allowed to see more PowerPoint slides. Ok, not really. In fact I could probably live the rest of my life without seeing another PowerPoint slide &#8211; I think that I&#8217;ve seen my limit! Since I probably can&#8217;t avoid seeing more slides, then perhaps at least we can talk about what we can do to <strong>make them more fun</strong>&#8230;</p>
<h3><span style="text-decoration: underline;">It&#8217;s All About Fun</span></h3>
<p>The purpose of a <a title="A Presenter's PowerPoint Slides: Too Little Of A Bad Thing?" href="http://www.theaccidentalcommunicator.com/powerpoint/a-presenters-powerpoint-slides-too-little-of-a-bad-thing">PowerPoint slide is to enhance your speech</a>. <a title="Who is Malcolm Kushner?" href="http://trainerswarehouse.com/prodinfo.asp?number=RBDWF/">Malcolm Kushner</a> is a speaker who has spent some time looking for ways to make this happen. His thought is that we can all learn to get along with PowerPoint better if we can find ways to <strong>make our audience laugh</strong>. Malcolm has done the heavy lifting for us by searching the web for different sites that we can use to create images that will cause our audience to chuckle and warm to your main message.</p>
<h3><span style="text-decoration: underline;">A Little Help From Albert Einstein</span></h3>
<p>The nice thing about Albert Einstein is that everyone knows who he was. If only there was some way we could get him to <strong>help us out</strong> with our next presentation. Well good news, we can. Take a look at this image:</p>
<div id="attachment_676" class="wp-caption aligncenter" style="width: 510px"><img class="size-full wp-image-676" title="Albert Knows What He's Talking About..." src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/07/358498.jpg" alt="Albert Knows What He's Talking About..." width="500" height="375" /><p class="wp-caption-text">Albert Knows What He&#39;s Talking About...</p></div>
<p>The web site <a title="Dynamic Einstein picture " href="http://hetemeel.com/einsteinform.php">http://hetemeel.com/einsteinform.php</a> allows you to add any text that you want to to the chalkboard that Albert is writing on. I&#8217;ve given you an example, I think that you can take it from here&#8230;!</p>
<h3><span style="text-decoration: underline;">Try A Bumper Sticker</span></h3>
<p>Or a movie marquee, or a bar of soap. Taking a phrase that your audience will recognize and <strong>putting it in an image </strong>that they aren&#8217;t expecting is what will capture their imagination and help you to recapture their attention. Here&#8217;s an example:</p>
<div id="attachment_678" class="wp-caption aligncenter" style="width: 329px"><img class="size-full wp-image-678" title="Guess How Much This Promotion Cost?" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/07/yoursign1.jpg" alt="Guess How Much This Promotion Cost?" width="319" height="229" /><p class="wp-caption-text">Guess How Much This Promotion Cost?</p></div>
<p>Over at <a title="Click on a Thumbnail to Be Taken to that Sign Generator" href="http://www.redkid.net/generator/sign.php">http://www.redkid.net/generator/sign.php</a> they have 50 different images that you can overlay your company name / product name / main message. Check it out!</p>
<h3><span style="text-decoration: underline;">A Wanted Poster Always Works</span></h3>
<p>Malcolm has one final suggestion for us. Once again everyone in your audience knows what an <strong>old-style wanted poster</strong> looks like. Here&#8217;s an example of what you can include in your presentation:</p>
<div id="attachment_679" class="wp-caption aligncenter" style="width: 302px"><img class="size-full wp-image-679" title="Look Who's Wanted!" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/07/wantedposter.jpg" alt="Look Who's Wanted!" width="292" height="353" /><p class="wp-caption-text">Look Who&#39;s Wanted!</p></div>
<p>This is a great way to include an image of the person who arranged your speech or the CEO. Once the audience recognizes them and sees the context, they&#8217;ll either laugh or at least have a good chuckle.</p>
<h3><span style="text-decoration: underline;">Final Thoughts</span></h3>
<p>One of the fundamental rules of life is that we all like people who are like us. As a speaker we all have the challenge of finding ways to get our audience to warm up to us within the space of our speech. Getting our audience <strong>to laugh</strong> is a great way to make this happen.</p>
<p>Since we all use PowerPoint slides, finding a way to use our PowerPoint slides to make our audience laugh is a great way to connect with our audience. <strong>Customizing images</strong> with a dash of either our information or some part of our audience is a great (and easy) way to do this. Spend a little time with the sites that we&#8217;ve talked about, and you&#8217;ll be able to intimately connect with your audience and make an <strong>lasting impact</strong> in their lives.</p>
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<h3><span style="text-decoration: underline;">What We&#8217;ll Be Talking About Next Time</span></h3>
<p>If you really want to connect with your audience and make an impact in their lives, then you&#8217;re going to have to discover out how to <strong>speak with power</strong>. The trick is that power is a tricky thing &#8211; you can&#8217;t touch it, you can&#8217;t buy it, you&#8217;ve got to find it and hold on to it. The good news is that I know how you can do this&#8230;</p>
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		<title>Persuasion Power &#8211; How To Win Over An Audience</title>
		<link>http://www.theaccidentalcommunicator.com/persuasion/persuasion-power-how-to-win-over-an-audience</link>
		<comments>http://www.theaccidentalcommunicator.com/persuasion/persuasion-power-how-to-win-over-an-audience#comments</comments>
		<pubDate>Tue, 04 Aug 2009 10:59:01 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[persuasion]]></category>
		<category><![CDATA[argument]]></category>
		<category><![CDATA[Assertion]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[debate]]></category>
		<category><![CDATA[dump]]></category>
		<category><![CDATA[dumping]]></category>
		<category><![CDATA[objections]]></category>
		<category><![CDATA[persuasive speech]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[presentation skills]]></category>
		<category><![CDATA[presentations]]></category>
		<category><![CDATA[presenter]]></category>
		<category><![CDATA[proof]]></category>
		<category><![CDATA[public speaker]]></category>
		<category><![CDATA[public speaking]]></category>
		<category><![CDATA[speaker]]></category>
		<category><![CDATA[speakers]]></category>
		<category><![CDATA[speech]]></category>
		<category><![CDATA[strategic agreement]]></category>

		<guid isPermaLink="false">http://www.theaccidentalcommunicator.com/?p=653</guid>
		<description><![CDATA[Not all speeches are the same. Graduations, weddings, corporate pep-rally&#8217;s &#8211; those are all pretty straightforward. One of the most difficult types of speeches to give is one in which you have been brought in to convince an audience of something. As difficult as this type of speech is to give, if you can become [...]
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										</div><div id="attachment_654" class="wp-caption aligncenter" style="width: 510px"><img class="size-full wp-image-654" title="Speakers Who Can Persuade An Audience Are Powerful Indeed" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/06/2884319091_9d906d345b.jpg" alt="Speakers Who Can Persuade An Audience Are Powerful Indeed &lt;br&gt; (C) - Jason Cross" width="500" height="281" /><p class="wp-caption-text">Speakers Who Can Persuade An Audience Are Powerful Indeed  (C) - Jason Cross</p></div>
<p>Not all speeches are the same. Graduations, weddings, corporate pep-rally&#8217;s &#8211; those are all pretty straightforward. One of the most difficult types of speeches to give is one in which you have been brought in to convince an audience of something. As difficult as this type of speech is to give, if you can become good at doing it, you will seen as being a <strong>very valuable speaker</strong> indeed!</p>
<h3><span style="text-decoration: underline;">Persuasion Starts With Small Steps</span></h3>
<p>You can assume that the audience that you&#8217;ll be speaking to will be be made up of a mix of people who <strong>already support</strong> your position, who <strong>have not make up their minds yet</strong>, and who are <strong>dead set against </strong>whatever you are going to say. Good luck with that presenter!</p>
<p>Clearly the first step in winning any audience over is for you to do your homework <strong>BEFORE </strong>you are facing the audience. One key area to research is to find out what arguments &#8220;the other side&#8221; has made. If there is a person or a group that represents &#8220;the other side&#8221;, then this is pretty straightforward. If there is not a clear &#8220;other side&#8221;, then you&#8217;re going to have to spend some time researching the flip side of what you want to persuade your audience about &#8211; because some people will have decided that that is what they want to believe.</p>
<p>One sure-fire way to start to win your audience over to your way of thinking is by using something called <strong>strategic agreement</strong>. When you do thisÃ‚Â  you agree with <em>parts</em> of the other side&#8217;s position. Automatically this will start to make the audience view you as a reasonable person. They may not completely agree with you, but they will start to warm to your view point.</p>
<h3><span style="text-decoration: underline;">Show Up Ready For A Fight</span></h3>
<p>Well, maybe that&#8217;s putting it just a little bit too harshly. How about if we say that you need to show up ready to address your <strong>audience&#8217;s objections</strong>. Whatever you have been asked to convince them about, there will be objections to it. Before you give your speech, you need to once again do your homework. In your speech you need to make sure that you address these each of these objections.</p>
<p>Sometimes we like to shy away from sticky arguments that we don&#8217;t feel that we have a good response to. However, you must be careful to not do this. It turns out that if you don&#8217;t address an objection, then your audience will assume that it is a valid objection <strong>because you didn&#8217;t talk about it</strong>.</p>
<h3><span style="text-decoration: underline;">This Is A No Dumping Zone</span></h3>
<p>I am probably more guilty of dumping than anyone else that I know. When I&#8217;m giving a persuasive speech, I want to make sure that I get my point across. This means that I&#8217;ll do a lot of research and, if I&#8217;m not careful, I&#8217;ll &#8220;<strong>dump</strong>&#8221; all of that research on my audience during my presentation. This is a bad idea.</p>
<p>Instead, you want to do the research, pick out the points that are going to be the <strong>most important</strong> to your audience, and then cover just these few points in detail.</p>
<h3><span style="text-decoration: underline;">What It Takes To Make A Good Argument</span></h3>
<p>You would think that we&#8217;d all know this by now, but when I&#8217;m coaching speakers I keep discovering that they know <strong>WHAT </strong>they want to say to make their point, but they don&#8217;t know <strong>HOW </strong>to say it. It turns out that there is a simple formula that allows you to create a complete argument in order to support your position:</p>
<ul>
<li><span style="text-decoration: underline;"><strong>First: Make An Assertion</strong></span> &#8211; you&#8217;ve got to tell your audience what point you are going to be trying to convince them about. Without this, they&#8217;ll never know what you are talking about.</li>
</ul>
<ul>
<li><span style="text-decoration: underline;"><strong>Next: Tell Them Why</strong></span> &#8211; this is where you need to explain to your audience why YOU think that your position is correct. This is the meat of your point and you really need to come across as convincing.</li>
</ul>
<ul>
<li><span style="text-decoration: underline;"><strong>Finally: Show Proof </strong></span>- the fact that you believe something is great, but not enough. You need to wrap up your point by sharing evidence with your audience that will back up your position.</li>
</ul>
<h3><span style="text-decoration: underline;">Final Thoughts</span></h3>
<p>There is no doubt about it &#8211; winning people over to your way of thinking is just about the <strong>hardest type of speech to give</strong>. Ask any politician. However, it can be done. What it requires is that you do a lot of homework in order to prepare your arguments with an understanding of the facts and what your audience is currently thinking.</p>
<p>Public speaking is never an easy thing to do. Developing the skills that are needed in order to rally a crowd behind a new idea, a change in policy, or bold new idea is time well spent for a speaker. If you can do this, then you&#8217;ll have a <strong>powerful new speaking tool</strong> and you&#8217;ll be able to intimately connect with your audience and make an lasting impact in their lives.</p>
<h3><span style="text-decoration: underline;">Questions For You</span></h3>
<p>Have you ever had to give a speech where you had to persuade the audience? Did you do enough homework to prepare for the speech? Did you find out what the audience was thinking before you gave your speech? How did it turn out? Leave me a comment and let me know what you are thinking.</p>
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<h3><span style="text-decoration: underline;">What We&#8217;ll Be Talking About Next Time</span></h3>
<p>If you are going to go to the effort of creating and delivering a speech, doesn&#8217;t it make sense that you&#8217;d want to be able to reach your audience and somehow appeal to them? No matter if you are trying to persuade them or educate them, ultimately the goal is find a way to <strong>successfully appeal to them</strong>. Good news &#8211; how to do this has been known for the past 2,500 years!</p>
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		<title>Handling Hecklers: 5 Ways That Presenters Can Restore Order</title>
		<link>http://www.theaccidentalcommunicator.com/heckler/5-ways-that-presenters-handle-hecklers</link>
		<comments>http://www.theaccidentalcommunicator.com/heckler/5-ways-that-presenters-handle-hecklers#comments</comments>
		<pubDate>Tue, 21 Jul 2009 10:59:25 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[heckler]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[presentations]]></category>
		<category><![CDATA[presenter]]></category>
		<category><![CDATA[public speaking]]></category>
		<category><![CDATA[silence]]></category>
		<category><![CDATA[speaker]]></category>
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		<category><![CDATA[speech]]></category>
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		<category><![CDATA[training]]></category>
		<category><![CDATA[wedding]]></category>

		<guid isPermaLink="false">http://www.theaccidentalcommunicator.com/?p=623</guid>
		<description><![CDATA[How does that children&#8217;s rhyme go? &#8220;Sticks and stones will break my bones, but words will never hurt me&#8221;. Bull! If there is one thing that presenters dread more than forgetting their lines, it&#8217;s having someone add to their speech without an invitation. Unlike President Obama we don&#8217;t have a flock of Secret Service agents [...]
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										</div><div id="attachment_625" class="wp-caption aligncenter" style="width: 394px"><img class="size-full wp-image-625" title="All Speakers Need To Find Ways To Deal With Hecklers" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/06/xSNN22GX3AA_384_392813a.jpg" alt="All Speakers Need To Find Ways To Deal With Hecklers" width="384" height="278" /><p class="wp-caption-text">All Speakers Need To Find Ways To Deal With Hecklers</p></div>
<p>How does that children&#8217;s rhyme go?</p>
<blockquote><p><strong>&#8220;Sticks and stones will break my bones, but words will never hurt me&#8221;.</strong></p></blockquote>
<p>Bull! If there is one thing that presenters dread more than forgetting their lines, it&#8217;s having someone <a href="http://www.theaccidentalcommunicator.com/opposition/public-speaking-problem-too-many-questions-from-one-person">add to their speech without an invitation</a>. Unlike President Obama we don&#8217;t have a flock of <strong>Secret Service agents</strong> at our beck and call who can fan out into an audience and cart off an unruly heckler.</p>
<p>What should you do when someone in the audience starts to deliberately take away from your carefully rehearsed speech? Start crying and go home is always a possibility; however, I&#8217;ve got some <strong>better ways</strong> to deal with this situation for you&#8230;</p>
<h3><span style="text-decoration: underline;">What Is Heckling?</span></h3>
<p>Maybe a good place for us to start this discussion is to make sure that we both fully understand just what <strong>heckling </strong>is. There are two types of heckling that you <strong>WILL </strong>have to deal with during one or more of your presentations: active and passive.</p>
<p><strong>Active heckling</strong> occurs when someone in the audience starts talking back to you right in the middle of your speech. For a public speaker this often feels like you&#8217;ve just hitÃ‚Â  a speed bump in your speech while you were going 80 miles an hour. Talk about surprising!</p>
<p><strong>Passive heckling</strong> is much closer to disrespect. This often shows up as people having their own conversations during your presentation. Normally this is their own call and you don&#8217;t really care, but if they are loud enough then it becomes your problem. Talking onÃ‚Â  a cell phone or having a huddle at the back of the room are common ways that this shows up.</p>
<p>No matter if you are speaking at a wedding, a graduation, or a business function, hecklers will <strong>ALWAYS </strong>be in the audience and it&#8217;s just a matter if they decide to speak up. First off, we should talk about what you should <strong>NOT </strong>do&#8230;</p>
<h3><span style="text-decoration: underline;">What Should You NOT Do?</span></h3>
<p>I sorta like to think of this as the North Korea problem &#8211; man they are annoying, but they are so small as to not really count in the big scheme of things. Likewise, when you are faced with either an active or a passive heckler, you need to make sure that you don&#8217;t come out with <strong>guns &#8216;a blazing</strong>. Here are a few things that you should <strong>NOT </strong>do when you are trying to deal with a heckler:</p>
<ul>
<li><span style="text-decoration: underline;"><strong>Don&#8217;t try to be funny</strong></span>: this is the #1 response that trips up most presenters. They spend too much time trying to come up with a funney response to the heckler on the spot and it falls flat. A serious response will shut him/her up most of the time.</li>
</ul>
<ul>
<li><span style="text-decoration: underline;"><strong>Don&#8217;t Lose Your Temper</strong></span>: I don&#8217;t care if you were just coming to that point in your speech which causes everyone to burst into tears and now this rude heckler has spoiled the moment. If you lose your temper, then you&#8217;ll never be able to get back into your speech after the moment has passed.</li>
</ul>
<h3><span style="text-decoration: underline;">How To Correctly Handle A Heckler</span></h3>
<p>Some hecklers are a one-shot deal &#8211; they make one comment and then they&#8217;ll go away forever. However, depending on what they&#8217;ve said, even this type of heckler needs to be dealt with. Dealing with all types of hecklers correctly is the key to being a successful public speaker. Here are <strong>5 ways</strong> that you can deal with hecklers during your speech:</p>
<ol>
<li><span style="text-decoration: underline;"><strong>Silence</strong></span>: Somewhat surprisingly the simplest solution is often the most effective. If you stop speaking and turn and stare at the heckler, everyone else will turn to see what you are looking at. In 95% of heckler cases this kind of social embarrassment is all that it takes to shut a heckler up.</li>
<li><span style="text-decoration: underline;"><strong>Tie Your Response To The Event</strong></span>: This is a clever way to remind the heckler why everyone is at the event. For example, if you were speaking at a breast cancer awareness event and started to have problems with a heckler, a great response would be &#8220;Hey, I&#8217;m talking here &#8211; unless you&#8217;ve discovered a way to beat breast cancer, how about if you just remain quiet&#8221;.</li>
<li><span style="text-decoration: underline;"><strong>Add The Heckler To Your Team</strong></span>: This technique turns an unexpected interruption into what appears to be a planned part of your speech. After the heckler has said what they are going to say, pause for a moment and thank your &#8220;speechwriter / joke writer / etc.&#8221;. The audience will laugh with you, the heckler will beam with pride, and you can go on.</li>
<li><span style="text-decoration: underline;"><strong>Give Them The Mic</strong></span>: This is a fairly drastic tactic, but it can pay great dividends. Walk over to where the heckler is sitting and offer to hand them the mic. Generally they will decline the offer and will get the point that this presentation is not all about them.</li>
<li><span style="text-decoration: underline;"><strong>Think Outside The Room</strong></span>: Certain hecklers, such as loud groups at the back of the room, can resist all efforts on your part to overcome them. This calls for innovative thinking. One way to handle this is either for you or your audience to move. You can move out into the center of your audience and deliver your speech &#8220;in the round&#8221; or you can have them move their chairs in order to be closer to you.</li>
</ol>
<h3><span style="text-decoration: underline;">Final Thoughts</span></h3>
<p>When I&#8217;m starting a speech, I always try to keep in mind that there are <strong>two groups in the room </strong>- me and everyone else. A heckler poses a unique problem in that if not dealt with correctly, he/she can drive a wedge in between me and my audience.</p>
<p>Ultimately what a great speaker tries to do is to separate the heckler from the rest of the audience so that there are <strong>three groups in the room</strong>: you, the audience, and the heckler. If you can accomplish this, then you&#8217;ll be able to silence the heckler while at the same time intimately connecting with your audience and make an lasting impact in their lives.</p>
<h3><span style="text-decoration: underline;">Questions For You</span></h3>
<p>How big of deal are hecklers for you during your speeches? Have you ever had to deal with active / passive hecklers? How much &#8220;force&#8221; did you have to use? Did it work? Leave me a comment and let me know what you are thinking.</p>
<p><a title="Subscribe to my feed" rel="alternate" type="application/rss+xml" href="http://feeds2.feedburner.com/CommunicationSkillsForTechnicalStaff"><img style="border: 0pt none ;" src="http://www.feedburner.com/fb/images/pub/feed-icon32x32.png" alt="" /></a><a title="Subscribe to my feed" rel="alternate" type="application/rss+xml" href="http://feeds2.feedburner.com/CommunicationSkillsForTechnicalStaff"> Click here to get automatic updates when The Accidental Communicator Blog is updated.</a></p>
<h3><span style="text-decoration: underline;">What We&#8217;ll Be Talking About Next Time</span></h3>
<p>If you think about it, there are a lot of different types of speeches that we can give: <a title="Dynamic Humor: What's A Public Speaker To Do?" href="../humor/dynamic-humor-whats-a-public-speaker-to-do">humorous</a>, <a title="How To Make A Technical Presentation Riveting" href="../technical/how-to-make-a-technical-presentation-riveting">informative</a>, <a title="How To Present On The Worst Day Of Your Life" href="../motivational/how-to-present-on-the-worst-day-of-your-life">motivational</a>, and of course, ones that are designed to get your audience to start thinking a particular way. Oh yeah, this last type just may be the <strong>hardest type of speech to give</strong>&#8230;</p>
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		<title>Personal Information: How Much Should A Presenter Reveal?</title>
		<link>http://www.theaccidentalcommunicator.com/stories/how-much-personal-information-should-a-presenter-reveal</link>
		<comments>http://www.theaccidentalcommunicator.com/stories/how-much-personal-information-should-a-presenter-reveal#comments</comments>
		<pubDate>Tue, 14 Jul 2009 10:59:07 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[stories]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[boring]]></category>
		<category><![CDATA[personal information]]></category>
		<category><![CDATA[persuasive speech]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[presentation skills]]></category>
		<category><![CDATA[presentations]]></category>
		<category><![CDATA[presenter]]></category>
		<category><![CDATA[public speaking]]></category>
		<category><![CDATA[speaker]]></category>
		<category><![CDATA[speakers]]></category>
		<category><![CDATA[speech]]></category>
		<category><![CDATA[speeches]]></category>

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		<description><![CDATA[Have you ever sat through a dry an boring speech? Of course you have, we all have. Did you spend any time trying to figure out why the speech was so dry? I&#8217;m going to bet that at least one of the reasons is that the speaker didn&#8217;t connect with the presenter &#8211; the speech [...]
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										</div><p><img class="size-full wp-image-618" title="Speakers Can Sometimes Share Too Much Personal Information" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/06/xthe-man-who-knew-too-much.jpg" alt="Speakers Can Sometimes Share Too Much Personal Information" width="325" height="254" />Have you ever sat through a dry an boring speech? Of course you have, we all have. Did you spend any time trying to figure out why the speech was so dry? I&#8217;m going to bet that at least one of the reasons is that the speaker didn&#8217;t connect with the presenter &#8211; the speech content itself was impersonal. Did you know that it&#8217;s possible for a speaker to go too far in the other direction also?</p>
<h3><span style="text-decoration: underline;">A Speech That Nobody Wants To Hear</span></h3>
<p>Once upon a time I had the misfortune to attend a speech that was being given by a presenter who had been married four times. Now the fact that he had been married so many times was no big deal, but the speech was on how to choose the correct investment plan for a 401k.  During the speech, the speaker must have &#8220;revealed&#8221; aspects about his four different marriages at least 30 times. To this day I really couldn&#8217;t tell you anything about the different funds that one could use as part of their 401k plan, but I can vividly recall aspects of each of this guy&#8217;s marriages.  This was a clear case of TMI: too-much-information. No the speech wasn&#8217;t boring, but the amount of personal information that was being shared overpowered the message. There&#8217;s got to be a balance.</p>
<h3><span style="text-decoration: underline;">So Where Do You Draw The Line?</span></h3>
<p>All of us desperately want to avoid giving boring speeches. However, we also want to make sure that our speeches have an impact &#8211; and if we&#8217;re sharing too much personal information this isn&#8217;t going to happen. Here are some tips on how to draw the line between too much and too little personal information correctly:</p>
<ul>
<li><span style="text-decoration: underline;"><strong>Match Your Speech Type:</strong></span> certain types of speeches naturally lend themselves more readily to having personal information included in them. Speeches in which you are trying to persuade or entertain your audience are great vehicles for more personal information. Speeches to inform are not.</li>
<li><span style="text-decoration: underline;"><strong>Match Your Audience:</strong></span> Who is in your audience (and why are they there)? If you have a business audience who are looking for ways to keep their business afloat during a severe economic downturn, then your childhood stories are not going to be appropriate. However, if your are speaking to a Garden Club filled with mothers, then perhaps a childhood story might be the perfect way to establish rapport.</li>
<li><span style="text-decoration: underline;"><strong>Stay On Topic</strong></span>: Sharing personal information just because it makes a great story (like my 401k presenter did) is a bad idea. You need to make sure that the story ties in with what your speech is all about. If it doesn&#8217;t, then skip it.</li>
<li><span style="text-decoration: underline;"><strong>Listen To Your Audience</strong></span>: In the end, it all comes down to what your audience wants to hear. If, while you are giving your speech, you start to detect that your audience is not staying with you, then cut back on the personal information and instead focus on your core content.</li>
</ul>
<h3><span style="text-decoration: underline;">Final Thoughts</span></h3>
<p>This is one of those tough areas where you are going to have to rely on your speaker&#8217;s judgement. Sometimes you&#8217;ll get it right and sometimes you might be off the mark and include either too little or too much personal information in one of your speeches. However, keep at it and refine each speech the next time you give it. In the end, you&#8217;ll know how much personal information to include in order to be able to intimately connect with your audience and make an lasting impact in their lives.</p>
<h3><span style="text-decoration: underline;">Questions For You</span></h3>
<p>When was the last time you sat through a boring speech? Why was it boring? Would it have been better if the speaker included more personal information? Have you ever attended a speech where too much personal information was shared? How did that make you feel? Leave me a comment and let me know what you are thinking.  <a title="Subscribe to my feed" rel="alternate" type="application/rss+xml" href="http://feeds2.feedburner.com/CommunicationSkillsForTechnicalStaff"><img style="border: 0pt none ;" src="http://www.feedburner.com/fb/images/pub/feed-icon32x32.png" alt="" /></a><a title="Subscribe to my feed" rel="alternate" type="application/rss+xml" href="http://feeds2.feedburner.com/CommunicationSkillsForTechnicalStaff"> Click here to get automatic updates when The Accidental Communicator Blog is updated.</a></p>
<h3><span style="text-decoration: underline;">What We&#8217;ll Be Talking About Next Time</span></h3>
<p>If there is one thing that presenters dread more than forgetting their lines, it&#8217;s having someone <a href="http://www.theaccidentalcommunicator.com/opposition/public-speaking-problem-too-many-questions-from-one-person">add to their speech without an invitation</a>. What should you do when someone in the audience starts to deliberately take away from your carefully rehearsed speech? Start crying and go home is always a possibility; however, I&#8217;ve got some <strong>better ways</strong> to deal with this situation for you&#8230;</p>
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		<title>Can You Hear Me Now Is What Presenters Need To Know</title>
		<link>http://www.theaccidentalcommunicator.com/hearing/presenters-want-to-know-can-you-hear-me-now</link>
		<comments>http://www.theaccidentalcommunicator.com/hearing/presenters-want-to-know-can-you-hear-me-now#comments</comments>
		<pubDate>Tue, 07 Jul 2009 10:59:12 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[hearing]]></category>
		<category><![CDATA[acoustics]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[hearing loss]]></category>
		<category><![CDATA[microphone]]></category>
		<category><![CDATA[permanent hearing damage]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[presenter]]></category>
		<category><![CDATA[public speaker]]></category>
		<category><![CDATA[public speaking]]></category>
		<category><![CDATA[speaker's notes]]></category>
		<category><![CDATA[speakers]]></category>
		<category><![CDATA[speech]]></category>
		<category><![CDATA[tinnitus]]></category>

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		<description><![CDATA[When we are given an opportunity to address a group, we spend a great deal of time preparing what we are going to say and how we are going to say it. This is all well and good, but we may be forgetting one critical factor: our audience may not be able to hear us [...]
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										</div><div id="attachment_610" class="wp-caption aligncenter" style="width: 372px"><img class="size-full wp-image-610" title="Presenters Need To Make Changes For Their Hearing Impaired Audience Members" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/05/xhearing_impaired.jpg" alt="Presenters Need To Make Changes For Their Hearing Impaired Audience Members" width="362" height="450" /><p class="wp-caption-text">Presenters Need To Make Changes For Their Hearing Impaired Audience Members</p></div>
<p>When we are given an opportunity to address a group, we spend a great deal of time preparing what we are going to say and how we are going to say it. This is all well and good, but we may be forgetting one critical factor: our audience may not be able to hear us speak.</p>
<h3><span style="text-decoration: underline;">Why Can&#8217;t They Hear Us?</span></h3>
<p>Even if you have <a title="Business Stories: Out Of Place Or On Target?" href="http://www.theaccidentalcommunicator.com/stories/business-stories-out-of-place-or-on-target">the most interesting story to tell your audience</a>, they may not be able to hear you tell it.Ã‚Â  <a title="Who is Rick Moore?" href="http://www.rickmoorewriter.com/">Rick Moore</a> is a professional freelance writer who speaks in public and he knows a great deal about this because he has a hearing loss and this has caused him to study audiences. He points out that in the U.S. there are 26 million people who have permanent hearing damage. What are the odds that one or more of them will be in your next audience?</p>
<p>Rick notes that as though this wasn&#8217;t enough, there are another 12 million people who suffer from tinnitus &#8211; a constant ringing in the ears. Put these numbers together and clearly you need to change the way you&#8217;ve been speaking in order to accommodate this portion of your audience.</p>
<h3><span style="text-decoration: underline;">Things To Do So That A Speaker Can Be Heard</span></h3>
<p>There are a number of things that you can start to do as a presenter in order to better meet the needs of the members of your audience who have hearing problems. These include:</p>
<ul>
<li><span style="text-decoration: underline;"><strong>Room Awareness</strong></span>: We are probably already aware of the lighting and the microphone setup &#8211; now we need to become aware of the acoustics. The key here is to pick a spot to stand at that you will be able to be easily heard from everywhere in the room.</li>
<li><span style="text-decoration: underline;"><strong>Speak Up!</strong></span>: This one is pretty obvious, but it&#8217;s an important point &#8211; in order to be heard by your audience you are going to have to project your voice. Quiet whispering won&#8217;t cut it &#8211; make sure that you are speaking to be heard in the back of the room.</li>
<li><span style="text-decoration: underline;"><strong>Practice Age Discrimination</strong></span>: No, not the bad kind &#8211; the good kind. Take a look at your audience &#8211; what does their average age appear to be? The older the audience, the greater the possibility that some members will have hearing problems. This means that you need to be extra vigilant in keeping your volume up and using very clear diction.</li>
<li><span style="text-decoration: underline;"><strong>Show &#8216;Em Your Lips</strong></span>: Even if your audience members don&#8217;t read lips, looking out at them so that they can see your lips moving while you speak, instead of down at your notes, will give them another visual clue that will help them decode what you are saying.</li>
</ul>
<h3><span style="text-decoration: underline;">Final Thoughts</span></h3>
<p>These tips are a great way to address the general hearing needs of your next audience. However, as you are giving your next speech you may discover that someone in your audience appears to be becoming bored or disinterested. It could be because despite your best efforts they can&#8217;t hear you.</p>
<p>The correct thing to do in this circumstance is to adapt to the situation. Move close to where they are sitting, look directly at them more often, and use more pauses so that they can more easily interpret your words.</p>
<p>Making sure that everyone can hear you helps you to better accomplish your goal in giving the presentation: changing lives for the better.</p>
<h3><span style="text-decoration: underline;">Questions For You</span></h3>
<p>Have you ever tried to listen to a speaker who was talking without a microphone or in a noisy environment? How frustrating was this for you? Do you have any friends who have hearing problems? How do they deal with listening to speakers? Have you ever been told to &#8220;speak up&#8221;? Leave me a comment and let me know what you are thinking.</p>
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<h3><span style="text-decoration: underline;">What We&#8217;ll Be Talking About Next Time</span></h3>
<p>Have you ever sat through a dry an boring speech? Of course you have, we all have. Did you spend any time trying to figure out why the speech was so dry? I&#8217;m going to bet that at least one of the reasons is that you didn&#8217;t connect with the presenter &#8211; the speech contenent itself was impersonal. Did you know that you can go too far in the other direction also?</p>
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		<title>Bragging Is What Presenters Need To Be Able To Do Well</title>
		<link>http://www.theaccidentalcommunicator.com/introduction/what-presenters-need-to-know-about-bragging</link>
		<comments>http://www.theaccidentalcommunicator.com/introduction/what-presenters-need-to-know-about-bragging#comments</comments>
		<pubDate>Tue, 30 Jun 2009 10:59:09 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[introduction]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[brag]]></category>
		<category><![CDATA[bragging]]></category>
		<category><![CDATA[credibility]]></category>
		<category><![CDATA[presentation]]></category>
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		<category><![CDATA[speech]]></category>
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		<guid isPermaLink="false">http://www.theaccidentalcommunicator.com/?p=594</guid>
		<description><![CDATA[Just in case you&#8217;ve forgotten it, the #1 question on the minds of any audience that is seated and waiting for you to begin talking to them is &#8220;Why should I even bother listening to you?&#8220;. This means that in order for you to have any hope of making an impact on thisÃ‚Â  audience, you&#8217;re [...]
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										</div><div id="attachment_596" class="wp-caption aligncenter" style="width: 337px"><img class="size-full wp-image-596" title="Presenters Need To Learn How To Use Bragging To Establish Their Creditability" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/05/x6a00d8354c253c69e2010536f6b914970c-800wi.jpg" alt="Presenters Need To Learn How To Use Bragging To Establish Their Creditability" width="327" height="400" /><p class="wp-caption-text">Presenters Need To Learn How To Use Bragging To Establish Their Creditability</p></div>
<p>Just in case you&#8217;ve forgotten it, the #1 question on the minds of any audience that is seated and waiting for you to begin talking to them is &#8220;<strong>Why should I even bother listening to you?</strong>&#8220;. This means that in order for you to have any hope of making an impact on thisÃ‚Â  audience, you&#8217;re going to have to answer this question right off the bat. But how?</p>
<h3><span style="text-decoration: underline;">The Art Of The Brag</span></h3>
<p>I&#8217;m afraid that we&#8217;re going to have to talk about the &#8220;C&#8221; word &#8211; &#8220;<strong>credibility</strong>&#8220;. As a presenter, it&#8217;s your job to establish your credibility in the minds of your audience. This is where bragging comes in.</p>
<p><a title="Who is John Spaith?" href="http://my.spaith.com/">John Spaith</a> has spent some time thinking about how to do this correctly and he&#8217;s got some good suggestions. Spaith points out that <strong>you always have competition when you give a presentation</strong>. This doesn&#8217;t mean that you have to deal with other speakers (although sometimes you do), but rather your audience has a lot of other things on their mind and if you don&#8217;t grab their attention and hold it by establishing your credibility, then they won&#8217;t pay attention to what you have to say.</p>
<h3><span style="text-decoration: underline;">A Plan For Self-Promotion (Bragging)</span></h3>
<p>The best way to establish credibility with your audience is to <a title="DOA: Why Presenters Hate Bad Introductions" href="http://www.theaccidentalcommunicator.com/introduction/doa-why-presenters-hate-bad-introductions">have the person who is introducing you do it for you</a>. However, for a variety of reasons this may not always be possible. When you find yourself in situations like this, <strong>you need to do your bragging yourself</strong>. Here&#8217;s what Spaith suggests that we think about:</p>
<ul>
<li><span style="text-decoration: underline;"><strong>Make It Relevant: </strong></span>If you are addressing a sales team, then spending time talking about the amazing singing career you had in the past won&#8217;t buy you any credibility. Instead, make your bragging relevant &#8211; tell them that you survived a trip down the Amazon and that you&#8217;ve been shot four times. Survival bragging would work well with this group.</li>
<li><span style="text-decoration: underline;"><strong>It&#8217;s All Relative: </strong></span>The accomplishments or talents that you are bragging about have to be something that your audience can relate to. Telling everyone that you are an award winning professional ballroom dancer is great, but who can relate to that? If you tell everyone that you spent 10,000 hours on your feet in uncomfortable shoes practicing to become an award winning professional ballroom dancer, now that&#8217;s something that we can relate to.</li>
</ul>
<h3><span style="text-decoration: underline;">How To Brag</span></h3>
<p>Once you&#8217;ve established <strong>WHAT </strong>you&#8217;ll be bragging about, you need to nail down just <strong>HOW </strong>you&#8217;re going to go about doing it. First off, you need to get your bragging done <strong>at the start of your presentation</strong> &#8211; credibility is something that you need right off the bat. Next, you need to keep it long enough to build that credibility, <strong>but not too long</strong>. I&#8217;m going to say that a minute should be long enough and you might want to keep it even shorter.</p>
<p>You are going to want to write out and <a title="The Presenter Super Memory System - An Overview" href="http://www.theaccidentalcommunicator.com/memory/the-presenter-super-memory-system-an-overview">memorize</a> your bragging words. It is so important to get these words just right &#8211; not too boastful, but at the same time not too self-deprecating.</p>
<h3><span style="text-decoration: underline;">Final Thoughts</span></h3>
<p>Some of you might be a bit shy about bragging about yourself &#8211; <strong>get over it</strong>. You owe it to your audience to deliver the best presentation that you can and taking the time and effort to make sure that your message sinks in is part of this. Using carefully designed bragging to establish your &#8220;street cred&#8221; is an important part of any presentation that you give.</p>
<h3><span style="text-decoration: underline;">Questions For You</span></h3>
<p>When you give a presentation, do you include bragging about yourself? Have you ever &#8220;gone over the top&#8221; and done too much bragging? Have you ever done too little bragging and not gotten the audience&#8217;s respect? Have you ever seen an introduction that established just the right amount of credibility for the speaker? Leave me a comment and let me know what you are thinking.</p>
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<h3><span style="text-decoration: underline;">What We&#8217;ll To Be Talking About Next Time</span></h3>
<p>When we are given an opportunity to address a group, we spend a great deal of time preparing what we are going to say and how we are going to say it. This is all well and good, but we may be forgetting one critical factor: our audience may not be able to hear us speak&#8230;</p>
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		<title>Dennis Quaid Gives A Keynote Speech &#8211; Real Life Speeches</title>
		<link>http://www.theaccidentalcommunicator.com/keynote/real-life-speeches-dennis-quaid-gives-a-keynote-speech</link>
		<comments>http://www.theaccidentalcommunicator.com/keynote/real-life-speeches-dennis-quaid-gives-a-keynote-speech#comments</comments>
		<pubDate>Tue, 23 Jun 2009 11:59:36 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[keynote]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[Dennis Quaid]]></category>
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		<category><![CDATA[HIMSSS09]]></category>
		<category><![CDATA[introduction]]></category>
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		<category><![CDATA[presentation]]></category>
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		<guid isPermaLink="false">http://www.theaccidentalcommunicator.com/?p=533</guid>
		<description><![CDATA[I just got back from spending the better part of a week up in Chicago at a big health care conference (HIMSS09). This was an amazing opportunity for me to sit back and watch somewhere in the neighborhood of about 100 different presenters get up and do their very best job at communicating. One of [...]
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										</div><div id="attachment_535" class="wp-caption aligncenter" style="width: 310px"><img class="size-full wp-image-535" title="Dennis Quaid Gave A Keynote Speech That Missed The Mark" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/04/quaid.jpg" alt="Dennis Quaid Gave A Keynote Speech That Missed The Mark" width="300" height="300" /><p class="wp-caption-text">Dennis Quaid Gave A Keynote Speech That Missed The Mark</p></div>
<p>I just got back from spending the better part of a week up in Chicago at a big health care conference (<a title="The Healthcare Information and Management Systems Society (HIMSS) 2009 Annual Conference" href="http://www.himssconference.org/">HIMSS09</a>). This was an amazing opportunity for me to sit back and watch somewhere in the neighborhood of about 100 different presenters get up and do their very best job at communicating. One of these presenters was <a title="Who is Dennis Quaid?" href="http://en.wikipedia.org/wiki/Dennis_Quaid">Dennis Quaid</a> &#8211; the actor.</p>
<p>What was Dennis Quaid doing at a fairly boring health care IT conference you ask? Well it turns out that he has <a title="Dennis Quaid's Newborns Given Accidental Overdose" href="http://abcnews.go.com/GMA/OnCall/Story?id=3896544&amp;page=1">a heck of a story</a> to tell about how his newborn children were given the wrong medicine. Everyone attending the conference knew about the story, and so roughly 15,000 &#8211; 20,000 folks showed up to hear Dennis give his speech.</p>
<p>So how did it go? Well, in all honesty, not that well. I mean, it was ok &#8211; but not what everyone was really hoping for. Generally when you show up for a keynote speech, you are expecting a great speech. When the speaker is a famous actor, your expectations are that much higher. Things didn&#8217;t start as well as you would have hoped that they would have.</p>
<p>Dennis was introduced by a slick video that reminded the audience of all of the movies that he has been in. He then came out and took control of the podium. This is where things started to fall apart. His first few statements dealt with how he&#8217;s not really a doctor and how he really has never played a role in the health care industry. These are all true things, but what a lousy way to start a speech to folks who ARE in the health care industry!</p>
<p>Add to this a great deal of hemming and hawing, playing with his hands, and just all around nervousness and you end up with a speaker who is distracting his audience away from what is a very powerful message. So what was going on here?</p>
<p>I&#8217;ll never know the exact answer, but here are a few guesses. Dennis Quaid is an actor. He sure seems to do a great job of performing for a camera &#8211; in front a film crew of about 40 people or so. Put him in front of 20,000 folks sitting in chairs in a massive convention hall and he may feel the same way that any one of us would feel &#8211; incredibly nervous.</p>
<p>One other contributing factor may have been that the story that he was there to tell was a VERY personal story. It&#8217;s entirely possible that each time he tells it, the emotions that the story stirs up in him causes him to fall apart.</p>
<p>No matter what the cause, the effect was the same &#8211; a less than expected speech. Us mere mortals can learn much from Dennis Quaid&#8217;s challenges. First, practice, practice, practice &#8211; no matter how good you think you are, everyone is going to be able to tell if you try to &#8220;wing it&#8221;. Secondly, practice in front of people that you know &#8211; their feedback can tell you things that you can&#8217;t see yourself.</p>
<h3><span style="text-decoration: underline;">Questions For You</span></h3>
<p>Have you ever seen a famous person give a speech? How did they do? What do you think that they could have done better? Leave me a comment and let me know what you are thinking.</p>
<p><a title="Subscribe to my feed" rel="alternate" type="application/rss+xml" href="http://feeds2.feedburner.com/CommunicationSkillsForTechnicalStaff"><img style="border:0" src="http://www.feedburner.com/fb/images/pub/feed-icon32x32.png" alt="" /></a><a title="Subscribe to my feed" rel="alternate" type="application/rss+xml" href="http://feeds2.feedburner.com/CommunicationSkillsForTechnicalStaff"> Click here to get automatic updates when<br />
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<h3><span style="text-decoration: underline;">What We&#8217;ll Be Talking About Next Time</span></h3>
<p>Just in case you&#8217;ve forgotten it, the #1 question on the minds of any audience that is seated and waiting for you to begin talking to them is &#8220;<strong>Why should I even bother listening to you?</strong>&#8220;. This means that in order for you to have any hope of making an impact on thisÃ‚Â  audience, you&#8217;re going to have to answer this question right off the bat. But how&#8230;?</p>
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		<title>Business Stories: Out Of Place Or On Target?</title>
		<link>http://www.theaccidentalcommunicator.com/stories/business-stories-out-of-place-or-on-target</link>
		<comments>http://www.theaccidentalcommunicator.com/stories/business-stories-out-of-place-or-on-target#comments</comments>
		<pubDate>Tue, 16 Jun 2009 11:59:43 +0000</pubDate>
		<dc:creator>Dr. Jim Anderson</dc:creator>
				<category><![CDATA[stories]]></category>
		<category><![CDATA[active listening]]></category>
		<category><![CDATA[Annette Simmons]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[brainstorming]]></category>
		<category><![CDATA[Caren Neile]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[persuasive speeches]]></category>
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		<category><![CDATA[Terrence Gargiulo]]></category>
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		<guid isPermaLink="false">http://www.theaccidentalcommunicator.com/?p=574</guid>
		<description><![CDATA[One question that I keep getting asked over and over by speakers that I am working with is if storytelling is such a powerful communication tool, then why isn&#8217;t it used more in business settings? It&#8217;s a good question, but the answer is a little bit complicated. Where Did All The Stories Go? I can&#8217;t [...]
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										</div><div id="attachment_575" class="wp-caption aligncenter" style="width: 419px"><img class="size-full wp-image-575" title="Stories Can Be A Powerful Part Of Any Business Presentation" src="http://www.theaccidentalcommunicator.com/wp-content/uploads/2009/05/once-upon-a-time.jpg" alt="Stories Can Be A Powerful Part Of Any Business Presentation" width="409" height="307" /><p class="wp-caption-text">Stories Can Be A Powerful Part Of Any Business Presentation</p></div>
<p>One question that I keep getting asked over and over by speakers that I am working with is if storytelling is such a powerful communication tool, then <strong>why isn&#8217;t it used more in business settings</strong>? It&#8217;s a good question, but the answer is a little bit complicated.</p>
<h3><span style="text-decoration: underline;">Where Did All The Stories Go?</span></h3>
<p>I can&#8217;t tell you how many business presentations I&#8217;ve sat though that at the end I couldn&#8217;t have told you what was talked about if my life depended on it. It&#8217;s not that the speaker was necessarily bad, it&#8217;s just that nothing that they said caught my imagination and so <strong>nothing stuck</strong>.</p>
<p>This is where stories come in &#8211; people remember stories long after you get done talking. We remember them because it&#8217;s a <strong>fundamental way</strong> that humans have exchanged information for as long as we&#8217;ve been around.</p>
<p>For some reason, people have decided that stories don&#8217;t have a place in the environment of business &#8211; perhaps they don&#8217;t think that they are &#8220;<strong>grown up</strong>&#8221; enough and that facts and figures should only be used. This is completely wrong.</p>
<h3><span style="text-decoration: underline;">What Is The Value Of A Business Story?</span></h3>
<p><a title="Who is Caren Neile?" href="http://www.fau.edu/scms/neile.php">Dr. Caren Neile</a> has been looking into the use of stories in the workplace and she reports that <a title="Making Stories is an organizational development company." href="http://makingstories.net/">Makingstories.net</a> president Terrence Gargiulo has identified <strong>9 key values</strong> to using a story in a business presentation:</p>
<ol>
<li>They empower the speaker.</li>
<li>They can be used to create a particular environment.</li>
<li>They can be used to bond individuals together.</li>
<li>They can help your audience to engage in active listening.</li>
<li>They can be used to resolve differences between both individuals and groups.</li>
<li>They can encode information.</li>
<li>They can act as tools to help with brainstorming.</li>
<li>They can be used as weapons.</li>
<li>They can be used to start or enhance a healing process.</li>
</ol>
<p>The professional storytellers define the act of storytelling as being &#8220;<em>&#8230; a face-to-face oral narrative that employs non-verbal communication and imagination</em>&#8220;. One side effect of this definition is that when stories are told in a live business setting, they are <strong>much more powerful</strong> than when they are just written down.</p>
<h3><span style="text-decoration: underline;">What Kind Of Stories Work In Business Presentations?</span></h3>
<p>Dr. Neile reports that <a title="Who is Annette Simmons?" href="http://groupprocessconsulting.com/who_is_gpc/more.php?id=61_0_7_0_C">Annette Simmons</a>, who is the president of the company Group Process Consulting, believes that there are <strong>six types</strong> of stories that can be used in a business environment:</p>
<ol>
<li><span style="text-decoration: underline;"><strong>Who I Am</strong></span>: this type of story is used to gain an audience&#8217;s trust by having the speaker explain where they are coming from.</li>
<li><span style="text-decoration: underline;"><strong>Why I Am Here</strong></span>: this story type is a way to communicate your agenda to your audience.</li>
<li><strong><span style="text-decoration: underline;">The Vision</span></strong>: this story paints a vision of the future that the audience can see and can then decide that they want to be a part of it.</li>
<li><span style="text-decoration: underline;"><strong>Values-In-Action</strong></span>: this story shares the good things that can happen when the audience has shared values and the bad things that can happen when those values are violated.</li>
<li><span style="text-decoration: underline;"><strong>I Know What You Are Thinking</strong></span>: this story shows how connected the speaker is to the audience and that he/she has their best interests in mind.</li>
</ol>
<h3><span style="text-decoration: underline;">How Can We Use Stories During Business Presentations?</span></h3>
<p>Stories that your audience <strong>can relate to</strong> are the best kind of stories to use. This means that you need to spend the time to uncover the true stories that already exist within the organization: the successes, the failures, and people behaving both badly and wonderfully.</p>
<p>The power of business stories is that they provide one of the most effective ways to achieve agreement about how to resolve issues and meet goals. It&#8217;sÃ‚Â  no longer a question of <strong>IF </strong>they should be used, but rather a question of <strong>HOW MUCH</strong> they should be used.</p>
<h3><span style="text-decoration: underline;">Questions For You </span></h3>
<p>Have you ever used a story in a business presentation in order to make a point? How was it received? Did you feel awkward using a story? Does your senior management use stories when they are discussing the company&#8217;s vision and goals? Does this make you buy in to what the company is trying to accomplish? Leave me a comment and let me know what you are thinking.</p>
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<h3><span style="text-decoration: underline;">What We&#8217;ll Be Talking About Next Time</span></h3>
<p>I just got back from spending the better part of a week up in Chicago at a big health care conference (<a title="The Healthcare Information and Management Systems Society (HIMSS) 2009 Annual Conference" href="http://www.himssconference.org/">HIMSS09</a>). This was an amazing opportunity for me to sit back and watch somewhere in the neighborhood of about 100 different presenters get up and do their very best job at communicating. One of these presenters was <a title="Who is Dennis Quaid?" href="http://en.wikipedia.org/wiki/Dennis_Quaid">Dennis Quaid</a> &#8211; the actor&#8230;</p>
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