Dr. Jim Anderson investigates how a speaker can persuade an audience to take action.
Dr. Anderson reveals the secrets that you can use during your next speech to get your audience to agree that there is a problem that they need to take action to fix.
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You can’t always do it all by yourself. If you want to make a lasting impression on your audience, then sometimes you just gotta bring in some help to pull it off. Speakers who are ready to move up to the next level in their speaking often come to me and ask for advice. Now that they’ve gotten over their fear of speaking, they want to move on and start to make more of an impact with their audience. It’s time to bring out an advanced speaking skill – rigging a speech.
If as a speaker you can put aside your ego long enough to admit that sometimes if you really want to make a lasting impression on your audience, then you are going to have to allow others to help you, then you’ll be half-way there.
An advanced speaking technique is to work with an outsider to act as a “plant” in the audience. Having somebody in the audience who you control gives you enormous power as a speaker when it comes to steering the audience’s mood and reactions.
The most important part of stacking the deck is to make sure that you take the time to rehearse what you want to happen with your partner in crime – these things don’t just happen by themselves.
When you rig a speech, you need to make sure that you’ve carefully scripted what you want to happen. The three most common uses of a plant are to generate anger, humor, and questions.
Having a member of your audience stand up and angrily shout something out or accuse you of something is a fantastic tool; however, it’s just about as dangerous as nitroglycerin. This is an unexpected action – your audience will not be expecting it and so it will wake them up and grab their attention. I’ve used this one when I knew that what the audience would be thinking at a certain point was directly opposite to what I was telling them. Since you knew that it was coming, you have a fantastic response ready for them, this calms your angry audience member down, and everyone else is very impressed with you. That’s exactly what I did and it took the tension out of the room.
Humor is difficult enough to try to do by yourself let alone with a partner, but if you can pull it off you’ll be able to make a lasting impression on your audience. As with all types of humor, timing is everything here. One of my favorite techniques is to have my plant ask a question and then we end up getting involved in a very fast back-and-forth dialog that amazes and entertains everyone. Once upon a time I answered my plant’s question by saying that something would take 1 year, they replied with 2, I said “3″, they said “4″ and so on.
Finally, one of the worst things that a speaker can do is to wrap up a speech by asking “does anyone have any questions” and then be greeted by dead silence. This is when having a plant can save your life: have them stand up and ask an interesting or controversial question just to get things going. Since you know what they are going to ask, you can structure your speech so that your answer to that question is really part of your speech.
When you are ready to take your speaking skills up to the next level, starting to “seed” the audience with your trained agents is a great way to ensure that you are able to control how the speech will flow. These agents can control the audience’s mood: get them angry, make them laugh, or ask the questions that they are all thinking about.
As with all tools, the planted agent requires skill to use. You have to take the time both to structure your speech in such a way as to accommodate your plant and to rehearse what each of you is going to say before the big day. Do it right and you’ll have left your audience with a positive lasting impression.
Under what circumstances do you think it would be a bad idea to plant someone in your audience?
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If you could wish for just one thing before you give your next speech in public, what would it be? Sure we’d all like to be able to talk like Tony Robbins, move a crowd like Zig Ziglar, or even have a powerful story to tell like Rudy Giuliani. However, I’m willing to bet good money that after considerable thought, we’d all settle for spending our wish on making sure that there were no hecklers in the audience.
Just like a cheesy pick-up line, the first words that come out of your mouth when you are giving a speech will determine if you are going to get lucky with this audience. Unlike a wanna-be Casanova in a bar, you (normally) don’t have an opportunity to buy your audience a drink, so you’re going to have work extra hard to make your opening lines do all the work for you if you want to have any hope of sweeping the audience off of their feet. How are you going to score?
Hopefully you’ve been given a great introduction. Now it’s your turn to speak. Dana LaMon who was the Toastmasters’ 1982 World Champion of Public-Speaking says that as your audience awaits the start of your speech, they are sitting there asking themselves four questions:
If you waste your first few words, then I can tell you what the answers to these questions will be – and you’re not going to like it!
Aren’t those Blackberry’s and iPhones just the coolest? Today more than ever your audience has other things that they can do while you are talking if they aren’t interested in what you have to say. Let’s pretend for just a moment that today’s jaded audience starts by answering this question with a “No”. Now you’re not just trying to move them to a “yes”, instead you’ve got the doubly hard job of moving them off of “no” and over to “yes”.
Every speech that you give will be different, but you can lose your audience every time if you make one of the following common speaker mistakes:
I’m a busy guy and assuming that you have somehow gotten me to answer “yes” to the first question, you sure don’t have any guarantee that I’m going to keep listening to you – I’ve got a lot of email that I could be working my way through on my iPhone.
Right off the bat you are going to have to very concisely tell me why I should care about what you’re going to be talking about for the next 30 minutes or so. Whatever this speech’s purpose is, you’re going to have to keep it short – one sentence is the rule. If it’s longer than that, I’m not going to pay attention. Do this and there is a chance that you’re audience will remember what you said after you are done.
What’s the greatest complement that a speaker can receive? Is it a standing ovation? Nope. It’s when your audience whips out a pencil and starts to take notes.
In every speech there are some “nuggets” that you want your audience to remember and use after you are done talking. It’s your job as a speaker to make these pieces of actionable information easy for your audience to find and remember. Saying things like “Here are three things that you might want to write down…” are a great way to motivate your audience to take notes.
I’ve taken notes at a lot of speeches that I’ve attended and then I’ve gone home and filed them away somewhere and that was the end of the story. As a speaker this is exactly what you don’t want to have happen.
Instead, you want the information that you are passing on to be used – you really want to change people’s lives. To get your audience to take action you need to do three things: you need to tell them what you want them to do, you need to tell them why they should do it, and then you need to tell them that they can be successful in doing it.
When I’m coaching speakers who are struggling to break through to the next level in their speaking skills, we spend a lot of time working on the opening of their speech because it is so important. There are an almost unlimited number of ways that you can successfully grab an audience’s attention with your first few words. Unfortunately, there is an almost equal number of ways that you can lose them forever.
You’ll lose them if you spend your time thinking about yourself when you are putting your speech together. If, instead, you spend your time putting yourself in the position of your audience and making sure that you answer the questions that are running though their minds, then you’ll find the words that will grab their imagination from the get-go and you’ll be off and running with the best speech of your life.
What’s the best opening to a speech that you’ve ever seen?
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Just how much speaking can you do in a single day? We spend a lot of time talking about how to prepare for and give a good speech. However, sometimes life just comes at us like a runaway truck and we find ourselves double or triple (or more) booked to speak in a single day. Oh oh, looks like we’ve got a whole new challenge here…
Make Your Audiences Laugh And They'll Remember What You Say
Stop. How funny was the last speech that you gave? What – you were talking about how best to diversify a 401k basket of investments in order to incorporate more foreign exchange funds & there’s nothing funny about that? Wrong. You’re not trying hard enough. Stop being not funny.
Every speech counts. Especially if you are trying to get elected. If there was any group of speakers who needed to find a way to get people to remember them & their message, it would be politicians. They have three goals every time they give a speech:
Politicians know that humor is a powerful speaking tool. They use it to both make a point as well as to illustrate that point for their (or your) audience.
In the end, it’s all about getting votes. You’re probably not running for anything right now, but why waste a speech?
Every speech that you give is your next chance to change the world. Adding humor to your speaking style isn’t something that you can put off until “sometime”, you’ve got to do it right now.
The reason that humor works so well comes down to five basic “levers” that every audience has. Gene Perret who won several Emmys for his work in television has spent a lot of time researching what these levers do to an audience:
Stop wasting my time. If you want to get up there and give a dry, lifeless speech that has no humor in it then you may as well stay at home and just send me an email with your main points.
If, however, you want me to walk away thinking that you know what you are talking about and remembering what you said, then that’s another story. The only way that that’s going to happen is if you start to work some humor into your speech. No, you don’t have to turn into a stand-up comedian; however, you do need to make me crack a smile or at least chuckle. Get me to do that and you’ve spent your time well.
Do you think that there is any type of speech that can’t have humor added to it? (Hint: eulogies are great candidates for humor so don’t even bring that up)
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When I come to hear you speak, no matter if it’s at a departmental project status report or at a local restaurant or even if it was at a convention, the worst thing that you can do is to waste my time. What are you going to do about this?
Reaching An Audience Of The Opposite Sex Can Be Difficult (c) - 2008 by Steve Hopson
Man, as though giving a speech wasn’t hard enough already, then you go ahead and throw that gender thing in there and all of a sudden it gets that much tougher! It can be a challenge when you are asked to talk to an audience made up of members of the opposite gender. How can you not screw-up this speech?
Male presenters need to adapt their speeches when they are presenting to a primarily female audience. Neil Chethik has a great deal of experience presenting to female audience and he points out that even in the enlightened age in which we are living, there are still differences between the sexes and a skillful presenter has to know about these differences and find ways to steer around them.
Yes, men have it rough when they try to address an all female audience. However, women have it at least as rough and perhaps even rougher when they are called on to present to an all male audience. Once again, there are several ways to make sure that this type of speech goes well:
Giving any presentation can be a challenge. When it is complicated by the additional challenge of having one gender present to the other gender, it can get even more tricky.
The key to making this type of speech a success is for the presenter to acknowledge the situation and adjust the presentation to match it. Men have to make sure that they show respect to their female audience and women need to not get flustered by their male audience’s lack of outward emotions.
Speakers who take the time to adjust what they are going to say and how they are going to say it when addressing the opposite gender will be able to intimately connect with your audience and make an lasting impact in their lives.
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Stop. How funny was the last speech that you gave? What – you were talking about how best to diversify a 401k basket of investments in order to incorporate more foreign exchange funds & there’s nothing funny about that? Wrong. You’re not trying hard enough. Stop being not funny.
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