When Disaster Strikes: 3 Ways To Avoid A Crash While Speaking

July 27th, 2010
Image Credit Being Prepared Can Help Prevent A Speaking Accident

Being Prepared Can Help Prevent A Speaking Accident

Welcome to the real world – things happen. Specially, things happen while you are delivering a speech. Bad things, things that can really screw up your speech. Fire alarms go off, the power fails, a projector bulb quits, your laptop decides to eat itself, etc. What’s a speaker to do?

You Need To Have A Plan

If you want to have any chance of not self-destructing when something goes wrong while you are giving a speech, then you’re going to have to have a plan. Oh, and it’s going to have to be a really good plan.

Can you say homework? In order to prepare for things to happen while you are giving a speech, you’re going to need to spend some time BEFORE the speech running through all of the things that just might happen. Once you’ve identified these things, you’ll start to feel much more relaxed about your actual speech – you should be ready for whatever happens.

Awhile ago I took advantage of an opportunity that was presented to me to become a Certified Business Continuity Professional. This means that I’m now considered to be an expert in how to plan for the worst.

The most important thing that I got out of all of my training was actually the simplest: you need to identify everything that could possibly happen to you, but then you only have to plan for the most probable items on that list. Possible fire drill – plan for it. Meteor striking the earth during your speech – put it on the list but don’t worry about planning for it (too low of a probability).

It’s All About The Escape Hatch

Although you might want to have a hole that you could just go and jump in if something happens to disrupt your presentation, you don’t actually have that option. In show business they have a saying that says “The show must go on” and the same can be said for your presentation. What you do need to have is an escape hatch that leads from the presentation that you were giving to the one that you will be giving after the event happens.

This means that before your speech, you need to have taken the time and thought through all of the possible things that could go wrong. Just thinking about them is not enough, you also need to decide what you would do if they happened. I’d take the time to write down both the possible event as well as the action that you’d take if it happened. Just the action of writing can help to firm things up in your mind.

A case in point: if your projector bulb failed, how would you handle that? One possibility would be to distribute a handout that you had created just for this situation. Another way to handle it would be to bring out the flip chart and to start drawing on it. Doesn’t matter what you do, just have a plan in case something happens.

You Are The Rock, Act That Way

Any speech is actually a performance. When something goes wrong, your performance doesn’t end. How you react to an unplanned event will go a long way in determining how you audience reacts to the event.

What all this means is simply that you need to not react when something goes wrong. Don’t show any surprise, deal with it, and keep on moving forward with your speech.

The hardest part of all of this is remembering that it’s not just the words that you are saying that may betray surprise, but also your body language. This is once again where having thought though through all of the possibilities will help you deal with them as expected occurrences.

Practice, Practice, Practice

In order to bring all of this planning into operation, you need to have practiced what you would do if something happened. I’m not suggesting that you pull a fire alarm or sabotage your projector, my suggestion is much simpler.

After you’ve gotten done with your planning, sit down and mentally picture yourself delivering your speech. Now imagine something going wrong. What do you do? “See” yourself reacting calmly and with a great deal of assurance to whatever the event is.

By mentally running through the event and your reaction to it, you’ll build up a “learned response” . This means that if such an event does happen to you, you’ll instinctively know how to react. Both your words and your body language will be telling your audience that you have the situation well under control.

What All Of This Means For You

Life does sometimes give us lemons. Unfortunately sometimes these lemons arrive right in the middle of one of our presentations. How we deal with life’s unplanned events can determine the success or failure of that speech.

We must always pre-plan for events that are out of our control happening during a speech. This planning will help us to have a back-up plan in place and will allow us to convey a sense of control to our audience.

Yes, this will require more work on your part in order to get ready to give a speech. However, taking the time to plan for the worst to happen can help you deliver a successful speech under the worst of circumstances.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Public Speaking Skills

Question For You: What do you think the #1 thing that can derail a speech is and how would you plan to deal with it?

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

In the world of big game hunting, the goal always seems to be to try to hunt something bigger and more deadly than you did last time. The world of public speaking isn’t all that much different except that we go looking for the biggest game of all: an audience’s attention.

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Not Funny: What’s A Speaker To Do About Unacceptable Humor?

July 20th, 2010
Image Credit When Speaking, You Do Really Have To Be Careful About What You Say

When Speaking, You Do Really Have To Be Careful About What You Say

Humor, how do I love thee? Let me count the ways. Well, maybe not – simply because although I do like using humor in a speech; however, it’s a tricky beast and it can turn on you at any moment. Just how is a speaker supposed to determine when some form of humor is inappropriate for the audience that he / she is speaking to?

The Test

Humor is a powerful tool for any speaker. The right words used at the right moment during your speech can cause your audience to laugh, loosen up, and start to really get into what you are talking about. However, humor has a dark side.

Once those words have left your mouth, there is no getting them back. What this means is that you’ve got to figure out if you really want to say them before you utter them.

What’s needed here is some sort of litmus test that would allow you to make that yes/no decision BEFORE you firmly stick your foot into your mouth. Professional speaker John Kinde believes that the best way to test something before you say it is to ask yourself if you’d be comfortable saying it in front of a corporate audience if you had been paid to come and talk to them? Now that’s food for thought…

Danger Will Robinson, Danger!

Look, if you want to minimize your chances of getting into trouble by saying something that you will end up regretting later on, there are some topics that should never find their way into your speeches. You probably already know some of these: religion, skin color, and politics.

What you might forget is that there are a whole bunch of other topics that you should plan on staying away from. These include anything about the human body (functions, sizes, etc.), people’s sexual orientation, and, of course, curse words.

The list is actually much longer and you’re going to have to use your common sense to figure out what should be on it. Things change and you need to make sure that you don’t find yourself giving a speech in the middle of a minefield.

The Problem With Your Audience

Is it possible to so carefully construct your next speech that you will avoid offending anyone who happens to be sitting in your audience? Nope. Someone is always going to take offense at something that you say.

What this means is that instead of trying to avoid offending everyone, you should instead try to offend as few people as possible. How many is too many?

Estimates vary, but most professional speakers agree that ticking off less than 10% of you audience is what you should be shooting for.

What All Of This Means For You

As a speaker you have a responsibility to reach out and connect with your audience – to make an impact in their lives. Using humor is a great way to make this happen.

However, humor has a dark side and if used inappropriately you won’t be connecting with your audience, instead you’ll be offending them. Picking what you include (and don’t) in your speech is a key way to play it safe.

Give all of this, sometimes you’ll screw up. You’ll end up offending too many people based on what you included in your speech. When this happens, pick yourself up, dust yourself off, and be more careful next time.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Public Speaking Skills™

Question For You: What do you think the best way to determine if a piece of humor is over the line for a given audience?

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

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Speechwriting Magic: 3 Ways To Cast A Spell Over Your Audience

July 13th, 2010
Image CreditIt Turns Out That Your Speeches Can Be Magical

It Turns Out That Your Speeches Can Be Magical

When you deliver a speech you stand up straight, you speak clearly, and you have fantastic eye contact. What more could anyone ask for? How about a speech that is both memorable and magical…

Do Your Homework

If you want to create a speech that will do the two most difficult things that any speaker can attempt, inspire and motivate your audience, then you’re going to need to write a killer speech. That speech is only going to be as good as what you are able to put into it. This means that you’ve got some homework to do.
If you wait until when you are sitting down to create your next speech to start to collect the information that you are going to need to make a great speech, then it may already be too late. The really good speechwriters are always collecting information. They read everything that they can get their hands on and those items that catch their attention get filed away somewhere they can find it when they eventually need it.
Your ultimate goal needs to have more information that you’ve collected for your speech than you could possibly use. This will allow you to sort through it all and pick out only the best bits to use.

Magic Speeches Start One Word At A Time

What’s interesting about speech writing is that all too often we are our own worst enemies. We all know what a great speech sounds like and as we are creating a speech we quickly realize that our first draft basically sounds pretty lousy. If you aren’t careful, you can get caught in an almost endless loop of editing in which you try to get a sentence perfect before you write the next one.
Don’t do this. Instead just let the words flow out of you as you create your first pass of the speech. One way to make sure that your speech is able to grab your audience’s attention and holds it is to identify 6 or so main points that will grab attention and which have a good story associated with them.
As you practice your speech, what you are going to be listening for is the “rhythm” that your speech has: it has a lot to do with the pace of the speech and how it all links together.

It’s All About The Ears

I can’t tell you how much time I’ve spent in the past working on getting my Power Point slides just perfect. It turns out that what I should have been doing. Your audience really isn’t going to remember what your slides looked like after your speech is over. Instead, it’s your words that will stay with them if you choose them correctly.
If you take the time to make sure that your words are used to draw a sequence of mental pictures in your audiences heads then you will have found a way to leave a lasting impression. An important note here is that we write differently than we speak – we use more slang and contractions when we are speaking. If you write your speech out and then read it as you wrote it, it’s not going to come across as a natural way of speaking.

What All Of This Means For You

Finding a way to cast a magical spell over your audience is what every speaker wants to find a way to do. Creating a great speech is one way to make this happen.
The way to make happen is to get into your audience’s head while you are writing your next speech. Once you do this you’ll understand that your audience doesn’t really want to find out just how smart you are (what can they do with that?), but rather what they really want is to know what they can do with the information that you share with them during your speech…

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Public Speaking Skills™

Question For You: What’s your secret to writing a great speech?

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

Humor, how do I love thee? Let me count the ways. Well, maybe not – simply because although I do like using humor in a speech; however, it’s a tricky beast and it can turn on you at any moment. Just how is a speaker supposed to determine when some form of humor is inappropriate for the audience that he / she is speaking to?

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Happy Independence Day — Take The Week Off!

July 6th, 2010
Image CreditTake A Week To Celebrate Your Independence

Take A Week To Celebrate Your Independence

Loyal readers & subscribers, here’s hoping that this upcoming week is a great week for you — I’m taking it off! Blogging will resume next week…

For my readers in the U.S., you know that this week is all about family, fireworks and general celebrating. The cause for all of this celebration is the signing of the U.S. deceleration of Independence. Now if only the work that we do could have the same type of impact 234 years later on!

For my international readers, pretty much all of the United States will be taking time off this week to celebrate the decision of our founding fathers to make their own decisions. For better or for worse, it’s what has gotten us to where we are today and we think that that’s a good thing.

Have a happy and safe week no matter where you are and we’ll talk next week.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Public Speaking Skills

Click here to get automatic updates when The Accidental Communicator Blog is updated.

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4 Things That You Should Never Talk About

June 29th, 2010
Image Credit There Are Some Lines That Speakers Just Shouldn't Cross

There Are Some Lines That Speakers Just Shouldn't Cross

The next time that you are given an opportunity to create and deliver a speech, do me a favor and stop, put your pencil done before you start to write. I can just imagine what’s running through your mind: the magic words that will come spilling out of your mouth and will entertain and entrance your audience. Umm, unless of course they don’t. If you talk about the wrong things, then your speech will go nowhere quickly. Maybe we should have a chat about what you shouldn’t be talking about…

The Big Three

In every speaker’s life, hopefully there is someone who takes them aside early on and tells them the three topics that are absolutely off limits: race, religion, and sexuality. Yeah, yeah – if you are talking on one of these topics, then it’s ok, but if you’re not, then you need to stay far, far away.

The reason for this is because each of these topics are polarizing flash points that will instantly divide your audience. Some will agree with what you say, some won’t and you will have lost your audience.

Too Much Personal Info

As long as we are talking about things that you shouldn’t be talking about, let’s make sure that you know that sharing is good, but too much sharing is bad. I’m not even talking about the embarrassing personal stuff, instead I’m talking about the boring details of each of our lives.

I’m sure that we all have hobbies and personality quirks that we may find interesting or endearing. However, they aren’t. This is why you always want to test your speeches with friends who will be honest with you. If that personal story just isn’t doing it, then it needs to go away before you hurt an audience with it.

Personal Success Stories

So you saved a busload of schoolchildren from a pack of rampaging wild elephants. Yawn. Look, if you’ve done something impressive, that’s pretty cool. However, do you really think that you can tell me about it without coming across as someone who is bragging?

It takes a very careful skill for a speaker to share a story of personal success with an audience in the right way. You have to have a reason for telling the story. That reason has to have something to do with your audience. You had better be telling them how they can have the same type of success that you had or the story will just end up making your audience feel inadequate.

Book Reports

Any time that we have a speech to give that includes describing a sequence of events, such as a trip that we took, how something is manufactured, etc., we run the risk of delivering a book report that nobody wants to hear. You would be amazed at how many times I’ve had to sit though speeches that started out with “I’d now like to tell you about the 17 steps that we had to go through to solve this problem.”

Even if something took 17 steps to do, you don’t have to cover them all in your speech. Take some mercy on your audience and trim it down to two or three steps and tell them to talk to you to get more details if they want them. You must always think about how your speech is going to sound to your audience before you deliver it.

Bad Objects

I like a visual aid just as much as the next speaker, but sometimes they can work against you. Depending on the size of your room, a visual aid can be either too big and overshadow you or too small and not visible to your audience.

Keep in mind that you are the star of your speech – nothing else is. This means that if you choose to use something else that will allow your audience to take their eyes off of you, then it had better be the right object for the right audience.

What All Of This Means For You

As speakers we like to focus on what we can include in our next speech. However, it might be just as important to spend some time worrying about what we should not be putting into that speech.

The obvious topics that shouldn’t be included include race, religion, and sexuality. However, boring personal habits, overblown success stories, book reports, and poorly selected visual aids can also bring your next speech down.

The key to avoiding including things that will take away from your message is to put yourself in the place of your audience. If you can create a speech that has only good content and no bad content, then you will have created a speech that everyone is going to want to hear.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Public Speaking Skills

Question For You: Did I leave anything off of my list? What other topics should a speaker never include in their speech?

Click here to get automatic updates when The Accidental Communicator Blog is updated.

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