Archive for the ‘Steve Jobs’ Category

You Have Much To Learn Grasshopper: What The Great Communicators Can Teach Us

Thursday, August 21st, 2008

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What would Jack Welch tell you to do in your next presentation?

So you’ve been picked to give a presentation at the next team/department/company gathering. You sit down with a blank computer screen, bring up PowerPoint and as you stare at that blank slide you can almost see your career going into a tailspin and hurtling towards a flaming crash. Great, now what do you do?

Why would you even think that you know how to give a great presentation? Who taught you how to do this stuff? Jack Welsh? Steve Jobs? John Chambers? Nope, you’ve probably never talked with them. But you know what, they all do a great job of presenting material. What if they could take you aside for even just a few minutes and have a chat with you. What do you think that they’d tell you to do? Good news – I know and I’m going to share it with you…

Carmine Gallo wrote a book called Simple Secrets of the World’s Greatest Business Communicators. In this book are the communications tricks that the top business executives use to get their message across. Now you may not yet be the CEO of a major company; however, getting some guidance from folks who are sure couldn’t hurt, now could it? Let’s take a look at what suggestions we can find in Carmine’s book.

  • What would Jack Welch tell you to do?:
    Jack was the chairman of GE and he did a great job of transforming the company into a world power. Oh, and he cheated on his wife and put some skunky stuff in his retirement package like a fancy apartment paid for by GE, But despite all that, the reason that he was so successful was that he insisted on simple, straightforward communication. Get rid of the jargon (ROI? CRM? SaaS?) and focus on the basics. Here’s a Jack quote for you “Insecure managers create complexity.” Jack would tell you to keep it simple, stupid. Got it?

  • What would Steve Jobs tell you to do?
    Steve is the CEO of Apple and was CEO of Pixar which is now owned by Disney. Dang, what makes this guy such a great communicator? At the end of the day, I believe that its the simple fact that he really, really, really believes in what he’s talking about. He’s out to change the world and it just seems to pour out of him. When you watch him talk, you can’t help but become intoxicated by his message. So here’s the question for you: do you believe in what you are going to be talking about? Do you really, really believe in it? Have you figured out how this is going to change the world? You’d better if you really want to captivate your audience. Steve would tell you to make sure that you believe in what you will be talking about.
  • What would Meg Whitman tell you to do?
    Meg was the CEO of Ebay for ten years. She’s worth something like $1.7B – clearly she was quite good at what she did! Ebay was/is all about keeping their customers happy. Meg’s gift was that she heavily promoted collecting customer feedback and then taking action on it. Note that she took action – just listening is not enough. Have you listened to the audience that you’ll be presenting to? What are they telling you? Have you done this before? What did they tell you that time around? Great business presenters listen before they say a single word. Meg would tell you to get feedback from your audience before you present anything to them.
  • What would John Chambers tell you to do?
    John is the CEO of Cisco Systems. I seem to recall reading somewhere that John has dealt with the learning disability of Dyslexia for his entire life. In order to prevent it from interfering with his presentations, John rehearses over and over and over again for every presentation that he’s going to give. His rehearsals are so detailed that he even practices his walks into the audience and placing a hand on someone’s shoulder. This means that he’s able to reel off facts and stats about Cisco products without having to even glance at his notes. John’s presentations are truly a sight to be seen. John would tell you to rehearse everything over and over again.

Not too bad – now you’ve had four of the most effective presenters of our time whisper in your ear what you should do to deliver a powerful presentation. There’s more, but right now you’ve got to get to work creating that presentation. Get to it!

Have you ever worked with someone that you though was an exceptionally powerful presenter? What was the secret to their presentation success? Have you ever given a presentation that you felt went far better than you had expected? What made this one presentation work so well? Leave a comment and let me know…

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I Want To Be Just Like Steve Jobs

Friday, June 13th, 2008

portrait of steve jobs
Well, at least I sure would like to be able to give a speech like he does. Just in case anyone has been living under a rock for the past week or so, Steve Jobs rolled out the next version of the iPhone at the WWDC 2008 conference. Steve, as always, did a great job of giving the Apple corporate pitch. Clearly he has a nature skill for giving a great speech. We may never be as good at public speaking as Steve is; however, we sure can learn from him. Here are five quick tips from Steve to you:

  1. Benefits NOT Features: This is where Steve is at his best. In his speeches he spends his time talking about the experience of using the product, not how the product was implemented. Instead of talking about the 30GB memory size of an iPod, instead he’ll talk about the 7,500 songs that it can carry, or the 25,000 photos that it can carry, or the 75 hours of video that it can carry.

  2. Practice and Then Practice Some More: Steve’s a CEO of Apple, a board member of Disney, and probably still runs Pixar. You’d think that he’d have a team of speech writers create his speeches and then he’d just grab it, scan it, and jump up on the stage and give it. Nope, it turns out that he spends hours upon hours practicing each speech. A 2006 Business Week article reported that Steve would spend at least four hours going over every slide and every part of a demonstration as he prepars for a presentation.
  3. A Picture Is Worth…: Have you ever seen a picture or a video from one of Steve’s presentations? There are either no words or very few words on the slides that are displayed on the giant screens behind him. There are certainly no lists of bullet points. Steve (and his highly paid set of presentation artists) understand that it’s really his words that count — the slides are just there to support his message.
  4. Energy + Enthusiasm = Passion: Every time Steve speaks, it’s clear that he loves being on the stage and talking to us. You can almost feel his excitement grow as he gets ready to share with us the next great thing that he has up his sleeves. His passion is contagious and everyone in attendance can’t help but catch it.

I’m not so sure about trying to emulate Steve’s trademark jeans & black shirt look for your next presentation. However, understanding how Steve is able to do what he does so well will point you in the right direction.