Archive for September, 2010

Good Speakers Know How To Work A Room

Tuesday, September 21st, 2010
Image Credit Meeting Your Audience Is The First Step In Connecting With Them

Meeting Your Audience Is The First Step In Connecting With Them

Speakers who want to be successful know that they have to connect with their audience. How to do this is the ultimate question that we’ve struggled with for years. I’m not claiming that I have all of the answers, but when I recently gave a keynote speech I had a chance to practice my “working the room” skills…

Arrive Early, Make Friends

Making a connection with your audience starts with you taking the time to meet them. In my case, I had been invited to deliver the keynote speech at ProductCamp Chicago and the event was scheduled to start at 9:00 am.

I showed up at 8:30am – pretty much the same time as the folks who were setting up the event started to show up. This gave me a chance to meet the organizers before attendees started to show up and things got really crazy.

Since I was there I also had an opportunity to meet just able everyone who came when they arrived. This was no more than a handshake and a quick greeting. However, what it did was to transform me from “the keynote guy” into somebody that they actually know.

Talk, Talk, Talk

Once everyone had arrived, I really started to work the room. You’ve probably heard this phrase before, but knowing what it means is the trick.

In my case, I took the time to move around the room where the audience was assembling. I’d approach a group of two or three attendees and start to chat with them. Instead of saying “hi, I’m the keynote speaker” (that’s all about me), I’d say hi, ask for their names and ask them what they did for a living (all about them) . Most of the time we’d end up talking about what they did and why they were there and who I was or what I was doing there often didn’t come up.

Add Local Content To Your Speech

If you want to make the words that you say during your speech really connect with your audience, then you need to make sure that those words are words that they can relate to.

One of the simplest ways to make this happen is to work local content into your speech. I think that I can provide an example of this. During the discussions that I had with audience members before giving my keynote, I happened to discover that a number of them happened to be working in the casino gaming industry.

I was able to use this information to add local content to my speech. I worked a number of comments about “placing your bets” and “spinning the wheel” etc. into my speech. This was a wink and a nudge to the folks who were in the gaming industry and they all understood the references.

Leave Last, Make More Friends

All too often speakers think that when they stop speaking, their job is over. It turns out that this is not true. What folks don’t realize is that your opportunities to connect with your audience continue long after the actual speech is done.

When my speech was done, I attended other speeches that went on that day, ate lunch with folks, and generally tried to make myself as available as possible. I met some great people and also made myself more approachable to just about everyone who was in the audience.

What All Of This Means For You

The success of any speech that you give will be judged by the connection that you are able to make with your audience. The words that you use during your speech are important, but they don’t do the entire job.

To make a good connection, you need to make yourself available to your audience. This means showing up early, chatting with your audience, working local content into your actual speech, and hanging out after your speech is done to further connect with your audience.

As speakers it’s how you are going to be remembered by each audience that really matters. You control how this is all going to turn out. Take the time to really meet and interact with your audience and you’ll be remembered in a positive way long after your speech is over and done with.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Public Speaking Skills™

Question For You: If you can’t arrive early, what do you think that you can do to connect with your audience?

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

Will these Internet crazes never end? Just in case you’ve been living under a rock someplace and haven’t heard about the “Twitter” revolution, guess what: it’s arrived and this time around as a public speaker you should be an active participant.

Read A Good Book Lately? How About “Everyone Communicates Few Connect”

Tuesday, September 14th, 2010
Image Credit The secret to a giving a good speech is to connect with your audience

The secret to a giving a good speech is to connect with your audience

So I’m not sure if there is really any big payoff for taking the time to write about how to become a better speaker; however, if there is, then it’s in getting the opportunity to review new books. Oh, and I get the books for free with no obligation to give a good review – how cool is that?

The other day I received John Maxwell’s Everyone Communicates, Few Connect: What the Most Effective People Do Differently book in the mail. Now I must confess that I had never heard of John Maxwell before his publisher sent me a copy of his book to review, but it turns out that he’s a former minister who has become a very successful leadership speaker and coach.

John Maxwell’s new book deals with one of the fundamental problems that we all face when giving a speech: how can we make our words count? Sure, with a little luck we can summon the courage to get up there and give the speech, but what can we do to really connect with our audience and change their lives? Maxwell thinks that he’s got the answers that we’ve been looking for…

The Problem With Speaking: You Are Wasting Your Time

The problem doesn’t lie in the words that we say, but rather in the impact that those words have on others – or don’t have. You’ve probably heard the phrase “talk is cheap” – there’s a reason that this phrase is used so much, it’s because it’s true.

If you are looking for a scientific way to determine when you’ve been successful in connecting with your next audience, sorry about that – it doesn’t exist. Maxwell points out that this is the kind of thing that a speaker will just “sense” when it happens. On the other hand, if you’re not connecting, you’ll be able to sense that also!

So in order to not waste your time, you need to connect. Just what is this connecting thing? Maxwell defines it in the following way: “Connecting is the ability to identify with people and relate to them in a way that increases your influence with them.”

The Answer Is 5 + 5

In his book, Maxwell lays out a system for any speaker to use in order to boost your ability to connect with your audience. One of the most important points that he makes right off the bat is that if you ever want to have any hope of connecting with your audience, then you’re going to have to make a fundamental shift and stop thinking about yourself and start thinking about them. What are their needs? What do they want from you?

Maxwell lays out what he calls his five “connecting principles” which are the fundamentals that you need to understand before you are going to be able to connect with an audience. These include such things as understanding that connecting requires energy and it is actually more of a skill that we can all develop instead of a talent that some have and others don’t.

The second half of his book is taken up with what is the real payoff: how to develop your ability to connect with your audience. Maxwell shares his five “connecting practices” which are explained in a way that speakers can use them to boost their ability to connect.

I won’t go into them here (buy the book, read the book!), but these practices are things that you already know, but may not be using. One that resonated with me is the “Connectors Do the Difficult Work of Keeping It Simple” practice. I know that that is important; however, it took Maxwell reminding me of it to get me to understand just how harmful it can be to your ability to connect with your audience if you overload them.

What All Of This Means For You

So I was impressed. For me, connecting with my audience is one of the most important skills that any speaker can have and to this day I keep trying to do a better job of it myself. John Maxwell’s book arrives at an important time for all of us: audience are becoming more demanding and we need to do a better job of connecting with them.

What’s been missing in the past has been instructions on how to make a connection with your audience happen. In his book, Maxwell lays out 5 connecting principles to guide us to becoming better connectors and then details 5 connecting practices for speakers to use to make this happen.

If, like me, you are looking for ways to do a better job of connecting with your audiences then John Maxwell’s new book is well worth you checking it out. Rare is the book on public speaking that can provide a reader with solid suggestions on how to become a more effective speaker. This book accomplishes this and makes it easy for the reader to become a better speaker simply by reading and putting its suggestions into practice.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Public Speaking Skills™

Question For You: How can you tell when you are really connecting with an audience?

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time