Archive for 2009

The Secret To Becoming An Expert In Anything

Tuesday, October 6th, 2009
Audiences Seek Speakers Who Are Experts To Teach Them

Audiences Seek Speakers Who Are Experts To Teach Them

If you forget all of the advice that you’ve ever been given about speaking, then please at least remember this: audiences come to hear experts speak. No matter how badly you stutter, lose your place, don’t make eye contact, etc. an audience will always forgive a presenter whom they believe is an expert in what he/she is talking about.

What Is An Expert?

Great I hear you saying, but just what is an expert? It turns out that this is a pretty simple question to answer: an expert is someone who knows more about a topic than the audience does. It really is that simple.

It’s not easy to become an expert; however, it is possible. The key to success is to transform yourself into a non-stop learning machine that is never satisfied with what you already know.

How Can You Become An Expert?

Shawn Doyle is a speaker who has looked into the whole “become an expert” thing and he’s found the secret. He says that the key is to get motivated and stay motivated.

Perhaps you thought that learning stopped when you got out of school? Sadly some people do; however, with any luck they are out there sitting in your audience. It’s really not that hard to acquire additional knowledge if you know the secret of how to do it. At the heart of knowledge is books and it turns out that, just like your mom told you all those years ago, the more you read, the smarter you’ll be.

Are you groaning yet? Complaining that you read magazines (while you are standing in line waiting to check out at the supermarket) but you haven’t read a book in years? It turns out that the time that you spent in school was just a brief part of your overall life (hopefully) and continuing to learn is something that you need to keep doing for your entire life if you want people to show up and listen to you.

Steps To Becoming An Expert

Another name for an expert is “learner“. If you want to find a way to work learning into your already busy schedule, then you are going to have find out how to find the knowledge that you need in order to wow your audiences. The good news is that I’m going to tell you how to do this.

Learners read books. They might also watch TV, they might surf the web, they might do a lot of things, but most importantly they read books. Not only do they read books, they have a plan for what books they are going to read. They create a monthly list of the books that they are going to read. They add books to their list by asking other people that they know and respect what books they are reading.

If you are going to become a learner in order to become an expert, then you are going to have to start doing more reading than you are doing today. Here are some suggestions for how you can make this happen:

  • Create A Reading Budget - you create a budget for everything else in your life, why not reading? By doing this you’ll know how much you have to spend (and when you have it to spend) when you are surfing the Amazon.com and BN.com book web sites.
  • Get A Library Card - remember the library from your childhood? Good news – it’s still there. No matter where you live, no matter how big or how small your local library is, almost all libraries have some sort of inter-library loan program that can provide you with access to just about any book that you might want. Check it out!
  • Become A Sale Shopper – you don’t have to buy the newest books immediately when they come out. Look for the slow seasons and stock up then. Right after Christmas most books stores have great sales so that they can get rid of the extra stock that they bought for the holiday season.
  • Befriend Local Used Books Stores – when I lived in Dallas there was a bookstore called Books-A-Million that was huge and always seemed to have a book in the area that I was looking for. If you don’t have a local used books store then you can always make use of half.com which is Ebay’s used book store.

Other Ways To Become An Expert

With all that being said, reading books isn’t the ONLY way to become an expert in your selected area (although it is the best way). You can always supplement your reading by doing additional things like:

  • Searching The Internet – however, you need to remember that you can’t always trust what you find on the Internet. Verify, verify, verify.
  • Ask Questions Of Smart People – seek out people who know more about something than you do and take them out to lunch. Ask them questions and then pay attention to what they have to say.
  • Read The Newspaper – yeah, just like your parents used to do. You just might be amazed at what you find out is going on around you.
  • Watch DVDs – no, not Hollywood films, but rather instructional ones that will teach you something.
  • Attend Seminars – since you are trying to become an expert, take the time to go see other experts and learn from them – how did they get their knowledge and how do they use it.

Final Thoughts

One characteristic of an expert that many speakers never realize is that they are always growing, always changing. One self-help book that I read awhile back had a great way of putting it. The author suggested that we should plan on reinventing ourselves every year – sorta a you 1.0, followed by a you 2.0.

By doing this you will always have fresh and interesting things to tell your audiences about and they will always be interested in hearing what you have to say.

Make the effort to become an expert and you’ll be able to intimately connect with your audience and make an lasting impact in their lives.

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

The purpose of giving any speech is to be able to reach out and connect with your audience. No matter whether you are trying to inform them, entertain them, or convince them to take some action, none of this can be done unless you are able to make a connection with them. What you say is an important part of doing this, but did you know that what you wear also plays a role?

Ambush: When Experienced Speakers Develop New Public Speaking Fears

Tuesday, September 29th, 2009

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Experienced Speakers Can Have Phobias Too

Even the most accomplished public speakers can develop a sudden phobia about speaking in public. In order to get over this phobia, you need to recognize what kind it is and how to deal with it.

These phobias can show up out of the blue and you’ll never see them coming. Judith Pearson is an experienced counselor who has seen this happen time after time and she’s got some suggestions on what to do if / when this happens to you.

What is a Public Speaking Phobia?

One of the big problems that public speakers have with phobias is simply recognizing them for what they are. It turns out that a sudden fear of public speaking can hit an accomplished speaker at any time. If you find yourself with an irrational fear of speaking to a group, then you’ve got a phobia.

Pearson says that public speaking phobias can be broken down into one of three main categories:

  • It’s all about me
  • Past disasters
  • Fear of making mistakes in front of an audience

The “It’s All About Me” Phobia

In my opinion, this is the most common phobia that can hit an experienced speaker. If you develop this phobia, then all of a sudden you’ll find yourself feeling highly self-conscious when you think about speaking in public. The more you think about giving a speech, the more you’ll feel as though the audience that you’ll be talking to will be sitting there disapproving of every word that is coming out of your mouth.

The solution to dealing with this phobia is to sit down and have a talk with yourself. You’ll need to realize that ultimately it’s really NOT all about you. In reality, it’s the audience that matters – not you. They have come to hear you speak in order to learn – in all honesty it really doesn’t matter that you will be the one talking to them.

The “Past Disaster” Phobia

I think that we’ve all been here before: this phobia is created by some sort of traumatic event that has occurred in your past that had an accompanying highly-charged negative emotion. A great example of this would be if something went wrong with a speech and then the event organizer yelled at you about it afterwards.

Once again, the right way to deal with this phobia is to sit down and have a talk with yourself. You need to find a way to make yourself understand that what has happened has happened in the past. You need to realize that it can never happen again and you need to move forward. Acknowledge what happened and convince yourself that you’ll do better in the future.

The “Fear Of Making Mistakes” Phobia

If you have to have a phobia, then this is probably the one that you’ll want to have. The reason is that the fear of making mistakes is really the other side of the desire to do a great job at something. The phobia stops you in your tracks or makes it hard to get started because you just don’t think that you can do a good enough job at some speaking task.

This is the one phobia that you can actually muscle your way though. Ultimately the solution is to practice, practice, and practice. You need to get yourself to a point where you can realize that you are always going to make mistakes (we’re all human after all). However, you need to be able to observe your mistakes when you make them, make corrections, and then continue on.

Final Thoughts

Phobias are not just for beginning speakers – they can hit any of us at anytime. The key to dealing with a public speaking phobia is to realize what it is – a irrational fear.

Dealing with the three most common forms of public speaking phobias requires you to sit down and think through your fears in order to put them in context. This is the best way for dealing with them. Learn to do this well and you’ll be able to intimately connect with your audience and make an lasting impact in their lives.

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

If you forget all of the advice that you’ve ever been given about speaking, then please at least remember this: audiences come to hear experts speak. No matter how badly you stutter, lose your place, don’t make eye contact, etc. an audience will always forgive a presenter whom they believe is an expert in what he/she is talking about.

Size Matters – Shaping Your Speech To Match Your Audience

Tuesday, September 22nd, 2009
Speakers Need To Tailor Their Speeches To The Size Of Their Audience

Speakers Need To Tailor Their Speeches To The Size Of Their Audience

Have you ever heard the expression “one size fits all“? I’m not sure what this phrase was invented to describe, but I can tell you that it sure wasn’t public speaking. Something that too many public speakers don’t realize is that you need to create different speeches for different size audiences. There is no such thing as the one-size-fits-all speech.

Types Of Audiences

One of the first questions that has to be answered is just how many different size audiences are there out there? Cliff Suttle has taken a look at this and he believes that there are four different common audience sizes:

  • Conversation Size: an audience of up to 10 people.
  • Speech Size: an audience of 10-40 people.
  • Performance Size: an audience of 40-100 people.
  • Show Size: an audience of 100 or more people

The reason that the size of your audience matters is because you need to tune your speech to meet the needs of that size audience. Just as a clown at a birthday party does different things to entertain its audience from what a comedian at a nightclub does, so to does a public speaker need to make changes to suit the size of his/her audience.

How To Match Your Speech To Your Audience’s Size

Once you know how large of an audience you’ll be talking to, you can adjust your speech to best match the needs of that audience. You’ll have to take a different approach for each type of audience:

  • Conversation Size: the key to satisfying this type of audience is to NOT deliver a formal speech. Instead what you want do is to have an intimate conversation with them. You’ll need to be able to be flexible in order to adjust your speech to meet the changing moods of your audience.
  • Speech Size: the audience size is still small enough that you are going to be able to use a conversational tone, but you are going to have prepare and deliver a formal speech. Eye contact becomes very important and you need to make hand gestures in order to include everyone in you speech.
  • Performance Size: for this type of speech, taking the time to memorize your speech can be a big help because it will free you up to focus on HOW you say it. You are going to have to speed up the eye contact and not spend too much time looking at any one person. If you make your audience laugh, be sure to give the entire audience time to laugh before you start speaking again.
  • Show Size: One of the most important points about speaking to a large audience has nothing to do with your words – it’s all about self-confidence. Being confidant and taking and owning the stage are critical parts of winning a large audience over to your side. There will no longer be an opportunity to make eye contact with individuals in the audience, instead you’ll have to look at sections of the audience in such a way that they all feel as though you are looking at them individually. Your use of vocal variety becomes critical to keeping your audience engaged in your speech.

Final Thoughts

All too often when we are asked to give a speech we will spend all of our time thinking about the speech and not spend any time thinking about the audience. All audiences are not created the same. We need to tailor our speeches to meet the needs of the size audience that we are addressing.

When preparing a speech always plan for the big show. Then spend some extra time scaling it down to match your audience. This way you’ll have a back up plan if more people happen to show up.

Learn to do this well and you’ll be able to intimately connect with your audience and make an lasting impact in their lives.

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

Even the most accomplished public speakers can develop a sudden phobia about speaking in public. In order to get over this phobia, you need to recognize what kind it is and how to deal with it…

Know Your Audience: What You Don’t Know May Hurt You

Tuesday, September 15th, 2009
Speakers Need To Realize Their Audience May Be Different From Them <p>(c) - 2008</p>

Speakers Need To Realize Their Audience May Be Different From Them (c) - 2008

When you think of the perfect speech in your mind, what do you see? Do you see yourself up on a stage giving a speech, reaching the end, and then having everyone stand up and applaud until their hands grow tired? Nice picture. However, all too often that doesn’t happen. There are lots of reasons for this, but one big one is because we don’t take the time to fully know our audience

Why Bother?

Why give a speech in the first place? There always has to be a reason for us to give a speech – are we there to entertain, inform, motivate, etc. We won’t be able to do this if we don’t connect with our audience. We won’t be able to connect with our audience if we don’t know who they are.

It’s way too easy for a speaker to make assumptions about the audiences that we are talking to. The biggest mistake is to assume that they see the world the way that we do. Craig Harrison points out that by presuming that the audience thinks the way that we do we risk offending them – perhaps without even realizing it.

It Takes A Village To Give A Speech

The right way to go about getting an audience on your side is to tackle three big issues right off the bat in any speech that you are giving:

  • Acknowledge Differences: What makes you different from the majority of your audience? You realize this and your audience realizes it. Deal with it in a way that shows respect. If you are an older speaker talking to a much younger audience you could start out by saying “I realize that you are out there looking at me and thinking to yourself that I may be old enough to be your parent; however, don’t worry – I won’t be telling you that you should visit your mother more, that you really should be getting more sleep, or asking when you’ll finally be getting married. Instead, how about if we talk about…
  • Include Everyone: Not only are you an outsider to your audience, there is a good chance that a lot of people in your audience are outsiders to the rest of the audience. Use the opening of your speech to unite everyone together at least on a single issue. An example might be “I realize that we all live in different neighborhoods, go to different schools, and attend different churches, but the proposed change in how property taxes are calculated will affect us all and that’s what I’d like to talk to you about tonight.
  • Mind Your Reputation: Before you even open your mouth, the audience has pre-judged you. It might be based on the information that was used to advertise the event or perhaps you are known for some past deed. Dealing with this right off the bat will allow your audience to get by it and start to listen to what you have to say. One way to do this would be “I come from the sunny state of Florida where you might think that just about everyone is retired and just living off of Medicare. However, there are a few of us who are still working and we care just as much, if not more, about the current debate over healthcare reform…

Final Thoughts

Giving a speech is a tough job. Giving a good speech is even tougher. You need to have your audience working with you, not against you if you want to have any hope of making an impact. The first step in accomplishing this is realizing that your audience is different from you.

Once you acknowledge this, then you need to work to include them and dispel any preconceived ideas that they may have about you. Learn to do this well and you’ll be able to intimately connect with your audience and make an lasting impact in their lives.

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

Have you ever heard the expression “one size fits all“? Something that too many public speakers don’t realize is that you need to create different speeches for different size audiences. There is no such thing as the one-size-fits-all speech.

Speaking Power: How To Get It, How To Use It

Tuesday, September 1st, 2009

A Speaker's Power Comes From Within

A Speaker's Power Comes From Within

If you really want to connect with your audience and make an impact in their lives, then you’re going to have to discover out how to speak with power. The trick is that power is a tricky thing – you can’t touch it, you can’t buy it, you’ve got to find it and hold on to it. The good news is that I know how you can do this…

It Isn’t All About The Slides

In the quest for speaking power, all too often speakers attempt to create the very best PowerPoint slides in the vain hope that if they have powerful slides, then their speech will also have power. Sorry, it doesn’t work this way.

George Torok is a professional speaker who has spent time studying how speakers use PowerPoint slides. He’s come up with the three following observations:

  1. Everybody Uses PowerPoint: one of the big problems with PowerPoint is that everyone uses it – it’s not special. No matter how good your slides are, your audience has seen similar slides like that before.
  2. PowerPoint Is Easy To Use: because it’s easy to use, it’s all too easy to start to believe that your slides are the centerpiece of your presentation. This is not the case and many presenters have been fooled.
  3. Good Slides Can Cover A Bad Presenter: the belief that fantastic slides can smooth over flaws in a presentation has lead too many speakers to fall flat during their presentations.

Where Does Power Really Come From?

It turns out that the power that you need in order to deliver an effective presentation comes from within you. If you believe in yourself and the message that you are delivering, then you’ll have the power that you need to give an effective presentation. Once you believe in yourself, your next job is to convey power to your audience.

Projecting Power

In order to communicate your power to your audience, you’ll need to do the following four  things:

  1. Look Powerful: How you physically look to your audience is the first step in communicating your power to your audience. The simplest way to do this is to smile at your audience. This helps you to convey both trust and confidence.
  2. Posture Counts: Taking the time to stand up straight. All too often we stoop over and hunch our shoulders as we focus on what we are saying. If we stand up straight we’ll be projecting power to our audience.
  3. Use Your Voice: One of a speaker’s most powerful tools is your voice. In order to communicate power to your audience, you need to speak slowly and deepen your voice. Additionally, using pauses and actually saying less will allow more time for your words to sink in with your audience.
  4. Your Words Count: keeping your words short and simple will allow your speech to have more power than using longer more complicated words. The harder it is for your audience to understand and comprehend your message, the more diluted your power will be.

Final Thoughts

Audiences want to be told what to do or what to believe. However, in order for a speaker to be able to accomplish this you need to be able find and use your power.  Realizing that this power does not come from PowerPoint slides is the first step.

In order to release the power that you have within yourself you need to use your appearance, your voice, and your words to convey power to your audience.  Learn to do this well and you’ll be able to intimately connect with your audience and make an lasting impact in their lives.

Click here to get automatic updates when The Accidental Communicator Blog is updated.

What We’ll Be Talking About Next Time

When you think of the perfect speech in your mind, what do you see? Do you see yourself up on a stage giving a speech, reaching the end, and then having everyone stand up and applaud until their hands grow tired? Nice picture. However, all too often that doesn’t happen…