Archive for November, 2008

Back To Basics: Presentation Tips 101

Monday, November 10th, 2008
We Can All Use Some Reminders On What Makes A Speech Great

We Can All Use Some Reminders On What Makes A Speech Great

So perhaps you’ve had the opportunity to do some public speaking in the past, shucks maybe this is how you are currently making your living. As with all things that we’ve done a few (or many) times, we have a tendency to start to become just a little bit, how shall I say this, complacent? I guess the word “lazy” would be just a bit too harsh, but I’m sure that you get the point. If our last presentation went over fairly well, then why rock the boat? Well, here’s the harsh reality – you can do better. If you stall now, then you’ll at best be as good as you were last time and in fact you’ll probably start slipping and that won’t be good for anyone.

In order to stop all of this from happening, let’s take just a moment and see what David Brooks who once upon a time won the Toastmasters World Championship of Public Speaking contest can suggest to help us get better. David has seven presentation tips for us to remember and learn from:

  1. PowerPoint Is Really Not Your Friend: Way too many of us spend more time working on the PowerPoint slides that we’re going to use instead of working on what we are going to say (business presenters please confess NOW!) No matter how beautiful your slides are, nobody is going to remember them once your presentation is done. Don’t hide behind your slides, instead let your slides support what you are saying.
  2. It’s A Speech, Not A Battle: All too often we approach a presentation just as though we are preparing to go to war with the audience. This is crazy – they are there because they want to hear what you have to say, not to throw stones at you. The most painful thing in the world for an audience is to sit through is a bad speech. Therefore, they are actually on your side. They may or may not agree with what you are talking about, but they want you to do a good job no matter what.
  3. Why Are You Doing This?: Look, why are you going to be willing to stand in front of a group of people and talk to them? What is that reason? It can always be put into one or more of four buckets: to entertain, to inspire, to persuade, or to inform. You need to know the answer to this question BEFORE you start to speak so that you can make sure that your words will accomplish what you want them to do.
  4. W.I.I.F.M.?: How long should your presentation be? Not too long! Your audience will be asking themselves What’s In It For Me (WIIFM) even before you open your mouth. The last thing that you want to do is to sound like a high school Spanish teacher who is going over the irregular verbs. Instead, you want to engage your audience in what you are saying and have them feel that you are having a conversation one-on-one with them directly that lasts just the right amount of time.
  5. It’s ALWAYS Story Time: Brooks makes a great point when he boils public speaking down to this very, very simple formula: make a point, tell a story, make a point, tell a story. When you are done talking, your audience probably won’t be able to remember your points. However, there is a very good chance that they will be able to remember your stories long after you are done. Don’t use other people’s stories, instead pay attention to your world and “see” you own stories.
  6. Write But Don’t Read!: If you want to get really good at giving a speech here’s the secret: write it out word-for-word. Don’t you dare read it to your audience word-for-word! Instead, edit what you’ve written over and over again until the words shine from being polished so much. Then practice, practice, practice. Once you’ve practiced enough, you won’t need to read your speech word-for-word, the words will simply tumble from  your mouth with only the slightest shove provided by notes on cards.
  7. Don’t Forget The “P” Word: That would be, of course, practice. In order to get the little things that make a speech great like pauses and your own natural rhythm correct, you need to practice your speech over and over again. Make sure that you say the speech out loud just like you’ll say it on that special day so that you can hear how you sound and make any needed changes.

How many of these tips do you already use when you are preparing to give a presentation? Do you take the time to write out your presentations or do you just create a quick outline and wing it from there? Have you ever had to give the same presentation multiple times and did you get better each time? Leave a comment and let me know what you are thinking.

Going Global: How To Give A Presentation Internationally

Wednesday, November 5th, 2008
Giving A Presentation Internationally Requires Different Skills

Giving A Presentation Internationally Requires Different Skills

As if being a public speaker for a day wasn’t hard enough, just try taking yourself out of your home territory and plopping you down somewhere else in the world. Can you just image the amount of trouble that you could get yourself into quickly? We work hard to create a presentation that will capture the imagination of our audience and cause them to take some sort of action. However, as we are building our speech, we have a habit of imagining our audience as being like us. If we travel to somewhere else in the world and deliver a presentation, then all of a sudden this very basic assumption is no longer correct and we may find ourselves in hot water. Let’s see if there are some tips on how to handle international presentations…

Terri Morrison is an author who has written a couple of books on the topic of delivering international presentations and so she really knows her stuff. As with all speaking opportunities, the secret to your success is to study ahead of time. Here are three tips that will help make your international presentation a success:

  1. Careful With Names: We probably don’t spend that much time thinking about names in our everyday life. We get introduced to people and then we just start calling them by their first names: “Bob”, “Ann”, etc. Well it turns out that is exactly the wrong way to handle names when you are presenting internationally. In the rest of the world, names are treated with a great deal of respect. Often times a persons name has a lot of family history worked into it. Morrison points out that in many European cultures a person’s parent’s names are worked into their names – this means that you can easily insult more than just one person if you screw-up pronouncing their name. Assumptions will also trip you up. In China, the family name comes before the middle name which then comes before the last name. This means that the leader of China, Hu Jintao, would be addressed as Mr. Hu, NOT Mr. Jintao! In one of my favorite countries, Germany, people are very, very formal with their names. Basically, outside of the home you would never use someones first name to address them – you always refer to them as “Mr. Smith”, not “John”. Oh, and one more thing – get the pronunciation of the name correct. This just might be the most important thing that you do!
  2. Would You Like A Date?: This is a small point that can have a huge impact. In the U.S. we like to write the date in month, day, year format: 11/02/08. In Europe, the date is written in day, month, year format: 02/11/08. Just to make things really confusing, Morrison reports that in China and Hong Kong dates are written in year, month, day format: 08/11/02. How to prevent this from becoming a problem during your presentation? I suggest that you always write out dates: November, 2nd, 2008. This way there can be no confusion.
  3. Watch That Dancing: This may be the most difficult point of all. Non-verbal communication is a critical part of all of our presentations. However, just like spoken language, non-verbal communication differs in every part of the world. Lots of us like to use BIG gestures during our presentations so that the folks at the back of the room can see what we are doing. However, this can be the wrong move in countries like Japan. In Japan, subtlety is how communication is done and so it’s your little movements that the audience will be looking for, not the big over the top ones. Your best bet is to basically try to move as little as possible during your presentation so as to not inadvertently send the wrong signal to your audience.

Being asked to take your presentation on the road should be seen as a great complement. However, you need to be aware that you are not in Kansas anymore Dorothy. Your best bet for avoiding offending your audience and allowing your words to do your talking for you is to get a local mentor. This would be someone who understands where you are coming from and who understands your local audience. They can share with you the do’s and don’ts of how best to deliver an effective presentation … and isn’t that really why you are there?

Have you ever had a chance to deliver a presentation internationally? Where? Were there any local customs that you were / were not aware of before giving your presentation? How did the presentation go? If you had it to do over again, what would you do differently? Leave a comment and let me know what you are thinking.

10 Tips For Little Presentations (Or Presentations To Little People)

Monday, November 3rd, 2008
When Presenting To Kids, You Need To Do Things Differently

When Presenting To Kids, You Need To Do Things Differently

So I’m not so sure that that title is clear, but basically what I’m talking about is delivering presentations to young people. I’m talking about elementary school age folks. Like 5-11 years old. Maybe the toughest crowd that you’ll ever have to face! I come up against this tough customer at least once a year when the schools in my area have a “career day” where parents are invited to come and talk to the kids about their careers. The goal is to provide the kids with motivation to study hard and stay in school. I love the IT field; however, it’s a hard sell to kids who have just been dazzled by the policeman / fireman / soldier who all have cool uniforms and neat utility belts. On top of this career appeal challenge, there’s that issue with trying to find the right way to talk to these kids – you know, they really are not young adults just yet…

When I need help in trying to figure out how best to deal with a tough crowd like this, I know that it’s best to go talk with an expert. In this case the expert is Caren Neile who is the director of Florida Atlantic University’s Storytelling Project. Here are 10 tips for how you can not only survive a presentation to the very young, but also do a good job of it:

  1. Watch Your Height: Kids are very sensitive to having to look up at a speaker. You need to do everything that you can to “be on their level”. One way to do this is to sit on the floor. Another is to sit on a chair – pretty much the opposite of what we tell you to do when speaking to adults!
  2. Don’t Start Your Presentation Cold: One of the key things that you want to happen when you talk with kids is to have them behave and pay attention. This can be hard to do if they don’t know you. By spending some time with them before you start your presentation you can knock down some of the walls that exit between you and them. By doing this, you can come across as a person that they know and they’ll do a better job of paying attention to what you have to say.
  3. Be Real Man: Kids hate vague “management speak”. Remember that their world is pretty much what they see on a daily basis and only the things that they can touch are real. If you speak in big broad terms (“the whole world”, “boosting productivity”, “over $1B dollars”, etc.) they simply won’t be able to grasp what you are talking about. Instead, use concrete expressions that they can easily understand (“lots of people”, “able to make even more widgets”, “enough money to fill this room from floor to ceiling”, etc.)
  4. See What I’m Saying: Props are your friend when you are talking to a young audience. We’ve raised them to be multi-tasking demons and they’ll show you just how good they are at this by tuning you out and working on other tasks while you are talking unless you find a way to keep grabbing their attention. Props are one of the best ways to do this.
  5. Take A Time Out: How long can you sit and effectively listen to someone? Kids can’t pay attention for even that long! Given ‘em a break before, during, and after your presentation. They will be forever grateful.
  6. Have Everyone Play A Role: Much more than adults, kids love to participate in a presentation. They will be itching to do this even if you don’t want them to do so. Caren suggests that you work specific places in your presentation for them to help you out. This will help to keep their interest and will make your presentation even more memorable.
  7. Get Up And Move!: Once again, we generally like it when adults sit through our presentations. With kids, things are different. If you can find a way to get them to get up and move around as part of your presentation, then they will connect with you and your message better.
  8. Chill Out Man: With adults, we would often like it if they stood up and started shouting during our presentation – it would show that they were really engaged. With kids, they might just stand up and start shouting because they like to shout. Make sure that you don’t get them too riled up during your presentation or things could get out of hand.
  9. Allow Learning To Happen: We all learn in our own way and kids are no exception to this rule. Some kids will appear to tune you out, may be drawing while you speak, may even get up and walk around. Don’t be offended and don’t worry about it. This may be how they learn best and you should just let it happen.

What happened last time you had a chance to speak to young kids? Did you treat them like kids or like little adults? Do you think that they understood and remembered your message? What would you do differently if you had it to do all over again? Leave a comment and let me know what you are thinking.